Business Operations Associate - Tax Ops - EY GDS

Job description

Job Description Tax Operations BA team Desired rank: 66 The Associate supports the execution and coordination of multiple initiatives across the Business Operation Team, helping ensure effective planning, organization, and follow-up of activities. This role contributes to project management efforts, event coordination, and operational processes while working closely with internal stakeholders to deliver high-quality service and maintain efficient team operations. The individual is expected to proactively manage assigned tasks, support continuous improvement initiatives and contribute to a collaborative team environment. Responsibilities Support the planning, coordination, and execution of multiple projects and operational initiatives simultaneously, ensuring timely completion of assigned activities Track project tasks, timelines, and action items, providing regular updates and escalating issues when needed Assist in the coordination and delivery of leadership events (on-site and off-site), including logistics, communications, vendor coordination, merchandising, and event execution Support the coordination of global visits, helping ensure a seamless experience for visitors and stakeholders Collaborate with internal stakeholders to gather requirements, communicate updates, and ensure alignment across initiatives Support procurement and vendor-related activities, including purchase requests, follow-up on deliveries, and coordination with Procurement teams in compliance with internal processes Maintain documentation, trackers, and reports to support project management and operational activities Identify opportunities for process improvements and contribute to initiatives focused on increasing efficiency and service quality Provide operational support to the team and assist with ad hoc activities as required Required Skills Proven experience/proficiency on Microsoft Office suite (e.g., Excel, PowerPoint, Word) for planning, tracking, and reporting Advanced English language proficiency Ability to manage multiple tasks, timelines, and operational priorities in a dynamic and global environment Proven experience working on customer care roles, such as stakeholder management, communication skills, and the ability to manage expectations to ensure alignment across initiatives Desired skills Previous experience working on global organizations Previous experience in project management principles and coordination practices (e.g., familiarized with Agile, waterfall and other working methodologies) Organizational skills with attention to detail and a problem-solving mindset Previous experience in vendor management Previous experience organizing corporation wise small and large events in and outside of the firm What We Offer As a global team, we offer the possibility of working cross locations, expanding the network across regions Continuous upskilling through internal learning programs and structured development opportunities Access to technical and functional training, including external vendor-led programs Opportunity to broaden capabilities across event management, operations, and stakeholder engagement Exposure to a wide range of activities, enabling lateral movement and career development within the team Collaborative environment that encourages ownership, innovation, and continuous improvement