Business Operations Coordinator – CRM, Billing & SchedulingFull-Time | Remote | U.S. Business Hours (EST)About the RoleAt Pavago, one of our clients is hiring a highly organized Business Operations Coordinator to keep day-to-day operations running accurately and efficiently.This is a hands-on, execution-focused role covering CRM management, billing, scheduling, client communication, workforce coordination, and administrative operations.You’ll be responsible for making sure data stays accurate, invoices go out correctly, schedules remain organized, and no important follow-up falls through the cracks.What You’ll DoCRM & Operations ManagementMaintain accurate and up-to-date CRM and operational recordsManage data across Excel, Google Sheets, OneDrive, CompanyCam, and CRM systemsKeep documentation, workflows, and digital records organizedIdentify discrepancies or process gaps before they create operational issuesBilling & InvoicingProcess invoices accurately and on timeTrack outstanding balances and payment follow-upsMaintain organized accounts receivable recordsCoordinate with accounting on reconciliations and supporting documentationEnsure billing accurately reflects completed workScheduling & Job CoordinationMonitor crew schedules, active jobs, and operational workflowsWork with platforms such as Aspire and AzugaIdentify scheduling conflicts, time discrepancies, and job delaysMaintain accurate time tracking for payroll and job costingCoordinate updates between field teams and internal stakeholdersClient & Administrative SupportManage inbound client inquiries and follow-upsKeep CRM pipelines current with no stale recordsSupport executive communication, scheduling, and Microsoft Teams workflowsEscalate urgent operational matters appropriatelyEnsure communication remains professional, documented, and actionableReporting & DocumentationPrepare reports, proposals, RFP responses, and operational summariesConduct vendor, pricing, contract, and operational researchMaintain clear and accessible documentationSupport leadership with day-to-day operational executionWhat We’re Looking ForExperience in operations coordination, administrative support, billing/invoicing, scheduling, or workflow managementStrong proficiency with Excel, Outlook, Word, Teams, and OneDriveExperience working with CRM systemsExcellent attention to detail and data accuracyStrong written English communicationAbility to manage multiple priorities and follow-ups simultaneouslyProactive, dependable, and comfortable working independentlyAvailability during EST business hoursNice to HaveExperience with Aspire, Azuga, or CompanyCamConstruction, landscaping, home services, or field-service experiencePayroll coordination or time-tracking experienceJob costing knowledgeAccounts receivable and payment follow-up experienceWhat Success Looks LikeAccurate CRM and operational dataTimely, error-free invoicingOrganized schedules and accurate time trackingNo missed client follow-upsClean and reliable documentationOperational issues identified and resolved proactivelyLeadership can confidently rely on your execution and follow-throughWhy Join?Fully remote opportunityHigh ownership over daily business operationsDirect collaboration with leadershipClear workflows and measurable expectationsExposure to billing, CRM, scheduling, and field operationsGrowth opportunities into Operations Manager, Executive Operations, or Chief of Staff-style rolesInterview ProcessInitial Application ReviewSpark Hire Intro VideoOperations & Systems InterviewPractical Workflow / Scenario ExerciseFinal Client InterviewOffer & OnboardingWhat Happens After You ApplyQualified candidates will receive a Spark Hire invitation to complete a short Intro Video. This helps the hiring team learn more about your communication skills, operations experience, and ability to manage detail-heavy workflows.Please check your inbox and spam/junk folder for the invitation.Apply NowIf you’re highly organized, systems-oriented, and experienced in CRM management, billing, scheduling, and operational coordination, we’d love to hear from you.#BusinessOperations #OperationsCoordinator #CRM #Billing #Scheduling #AdministrativeSupport #FieldServices #OperationsJobs #RemoteJobs #ESTJobs #Pavago
Business Operations Coordinator – CRM, Billing & Scheduling
Full-Time | Remote | U.S. Business Hours (EST)
About the Role
At Pavago, one of our clients is hiring a highly organized Business Operations Coordinator to keep day-to-day operations running accurately and efficiently.
This is a hands-on, execution-focused role covering CRM management, billing, scheduling, client communication, workforce coordination, and administrative operations.
You’ll be responsible for making sure data stays accurate, invoices go out correctly, schedules remain organized, and no important follow-up falls through the cracks.
What You’ll Do
CRM & Operations Management
- Maintain accurate and up-to-date CRM and operational records
- Manage data across Excel, Google Sheets, OneDrive, CompanyCam, and CRM systems
- Keep documentation, workflows, and digital records organized
- Identify discrepancies or process gaps before they create operational issues
Billing & Invoicing
- Process invoices accurately and on time
- Track outstanding balances and payment follow-ups
- Maintain organized accounts receivable records
- Coordinate with accounting on reconciliations and supporting documentation
- Ensure billing accurately reflects completed work
Scheduling & Job Coordination
- Monitor crew schedules, active jobs, and operational workflows
- Work with platforms such as Aspire and Azuga
- Identify scheduling conflicts, time discrepancies, and job delays
- Maintain accurate time tracking for payroll and job costing
- Coordinate updates between field teams and internal stakeholders
Client & Administrative Support
- Manage inbound client inquiries and follow-ups
- Keep CRM pipelines current with no stale records
- Support executive communication, scheduling, and Microsoft Teams workflows
- Escalate urgent operational matters appropriately
- Ensure communication remains professional, documented, and actionable
Reporting & Documentation
- Prepare reports, proposals, RFP responses, and operational summaries
- Conduct vendor, pricing, contract, and operational research
- Maintain clear and accessible documentation
- Support leadership with day-to-day operational execution
What We’re Looking For
- Experience in operations coordination, administrative support, billing/invoicing, scheduling, or workflow management
- Strong proficiency with Excel, Outlook, Word, Teams, and OneDrive
- Experience working with CRM systems
- Excellent attention to detail and data accuracy
- Strong written English communication
- Ability to manage multiple priorities and follow-ups simultaneously
- Proactive, dependable, and comfortable working independently
- Availability during EST business hours
Nice to Have
- Experience with Aspire, Azuga, or CompanyCam
- Construction, landscaping, home services, or field-service experience
- Payroll coordination or time-tracking experience
- Job costing knowledge
- Accounts receivable and payment follow-up experience
What Success Looks Like
- Accurate CRM and operational data
- Timely, error-free invoicing
- Organized schedules and accurate time tracking
- No missed client follow-ups
- Clean and reliable documentation
- Operational issues identified and resolved proactively
- Leadership can confidently rely on your execution and follow-through
Why Join?
- Fully remote opportunity
- High ownership over daily business operations
- Direct collaboration with leadership
- Clear workflows and measurable expectations
- Exposure to billing, CRM, scheduling, and field operations
- Growth opportunities into Operations Manager, Executive Operations, or Chief of Staff-style roles
Interview Process
- Initial Application Review
- Spark Hire Intro Video
- Operations & Systems Interview
- Practical Workflow / Scenario Exercise
- Final Client Interview
- Offer & Onboarding
What Happens After You Apply
Qualified candidates will receive a Spark Hire invitation to complete a short Intro Video. This helps the hiring team learn more about your communication skills, operations experience, and ability to manage detail-heavy workflows.
Please check your inbox and spam/junk folder for the invitation.
Apply Now
If you’re highly organized, systems-oriented, and experienced in CRM management, billing, scheduling, and operational coordination, we’d love to hear from you.
#BusinessOperations #OperationsCoordinator #CRM #Billing #Scheduling #AdministrativeSupport #FieldServices #OperationsJobs #RemoteJobs #ESTJobs #Pavago
Pavago - Connecting You to Global Remote Opportunities 🌍At Pavago, we redefine the boundaries of talent recruitment. Dive into a world where your geographical location doesn't restrict your career aspirations. As a distinguished international recruitment agency, we specialize in connecting remote talents with companies eager to tap into global expertise.🌟 Why Consider Opportunities Through Pavago?Competitive Pay: Command the salary you deserve, regardless of where you reside.Broad Horizons: Unlock a wide array of remote positions spanning diverse industries and regions.Skill Enrichment: Work alongside international teams, contribute your unique insights, and amplify your career trajectory.Whether you're a seasoned professional hunting for a novel global venture or a budding talent keen on leaving an international imprint, Pavago is your conduit to businesses that appreciate and seek out worldwide perspectives.Embrace a realm where opportunities transcend borders. Together, let's pioneer the next era of remote work. 🚀Explore global opportunities with us today!"
Pavago - Connecting You to Global Remote Opportunities 🌍
At Pavago, we redefine the boundaries of talent recruitment. Dive into a world where your geographical location doesn't restrict your career aspirations. As a distinguished international recruitment agency, we specialize in connecting remote talents with companies eager to tap into global expertise.
🌟 Why Consider Opportunities Through Pavago?
Competitive Pay: Command the salary you deserve, regardless of where you reside.
Broad Horizons: Unlock a wide array of remote positions spanning diverse industries and regions.
Skill Enrichment: Work alongside international teams, contribute your unique insights, and amplify your career trajectory.
Whether you're a seasoned professional hunting for a novel global venture or a budding talent keen on leaving an international imprint, Pavago is your conduit to businesses that appreciate and seek out worldwide perspectives.
Embrace a realm where opportunities transcend borders. Together, let's pioneer the next era of remote work. 🚀
Explore global opportunities with us today!"
