Business Operations Intern

Job description

The Business Operations Internship at Expeditors San Diego (SAN) offers a hands‑on, analytics‑driven experience focused on process improvement, AI innovation, automation, and operational efficiency within a global logistics environment. This role is designed for a student who is excited about using data, technology, and AI tools to improve how a business operates. The intern will work closely with Business Operations leadership and cross‑functional teams to analyze current processes, identify inefficiencies, and support solutions that improve visibility, accuracy, and productivity across the branch. The intern will be exposed to real operational data, live workflows, and active improvement initiatives, with opportunities to contribute to projects involving: Data analytics and reporting AI‑enabled tools and automation Process standardization and documentation Efficiency and performance improvement initiatives This is a paid, part‑time internship , typically 3–4 months in duration . Hours: 20 hours per week Location: On‑site at the Expeditors San Diego (SAN) branch Key Responsibilities Support process improvement initiatives by analyzing workflows, identifying gaps, and recommending efficiency improvements Assist with data analytics and reporting, including: Cleaning, organizing, and analyzing operational data Supporting dashboards, scorecards, and performance metrics Participate in AI and automation initiatives, such as: Identifying repetitive or manual tasks suitable for automation Supporting AI‑enabled tools (e.g., reporting automation, workflow optimization, data analysis support) Help document standard operating procedures (SOPs) and process changes Analyze trends and performance data to support leadership decision‑making Collaborate with cross‑functional teams across the branch to support operational initiatives Provide analytical, documentation, and administrative support as needed (Responsibilities may evolve based on business needs and intern strengths.) Minimum Qualifications Available for 3–4 months Must be able to work on‑site in San Diego, CA High School Diploma or equivalent required Must be legally authorized to work in the United States Must not require current or future employment visa sponsorship Ability to work overtime as needed Fluent in English (written and verbal) Desired Qualifications Currently pursuing or recently completed an Associate’s or Bachelor’s degree (Business, Operations, Analytics, Data Science, Supply Chain, Information Systems, or related field preferred) Strong interest in data analytics, AI, automation, and process improvement Intermediate to advanced Microsoft Excel skills (data analysis, formulas, pivot tables) Familiarity with data visualization or analytics tools (e.g., Power BI, Excel, Co-Pilot, etc) is a plus Analytical mindset with strong attention to detail Ability to multi‑task, prioritize, and stay organized in a fast‑paced environment Proactive, curious, and eager to learn new technologies Strong written, verbal, and interpersonal communication skills Comfortable working independently and collaboratively in a professional environment Hourly Rate: $19/hour All information will be kept confidential according to EEO guideline We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!