Business Operations Lead, UK

Job description

About Juicebox Juicebox is on a mission to help teams win the talent war. In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose. Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies. We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world. Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B https://juicebox.ai/blog/series-b here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital. About the Role We're hiring a UK Business Operations Lead to own our London office launch and build the foundation for our business in EMEA. This is a true generalist role. You'll operate as an extension of the CEO across GTM, operations, and product, owning whatever ambiguous, high-stakes work is in front of you. As our first non-sales hire on the ground in the UK, you'll have outsized ownership, directly influencing how we scale internationally, starting with where we go next after London. You Will.. - Partner with the CEO and leadership team to inform UK strategy, set priorities, and drive key decisions about how we show up in this market - Own our London launch strategy, including launch events, out-of-home campaigns, and paid ads investment - Identify and resolve privacy and compliance changes needed to operate in the UK - Unblock the sales team and fix root causes in partnership with the US team - Be the primary point of contact for legal, finance, and other US-based functions on everything happening in the UK - Evaluate and recommend the next market for European expansion, and build the plan to get there - Advocate for the product features the UK and EMEA need to win - Stand up whatever functions, workflows, and systems London needs as the office grows You Have... - 5+ years in a generalist, BizOps, or founder's-office role at a fast-growing company (experience launching a new market or office a strong plus) - A track record of taking ambiguous, cross-functional problems from zero to done - Comfort moving between big, visible bets (like a flagship launch campaign) and unglamorous operational fixes - Experience working cross-functionally with a US-based team across time zones - A structured approach to evaluating new markets and building plans from scratch - Founder energy: you're comfortable being the first person on the ground and building the playbook as you go - Strong communication skills and the confidence to push a US-based team on what this market needs Perks & Benefits - Top-of-market compensation with meaningful equity, because everyone should share in our success. - Comprehensive healthcare with 100% employer-paid medical coverage for employees (PPO Platinum plan with $0 deductible). 90% employer contribution for dependents. Dental & Vision: 90% employer covered; 85% for dependents. - $2,000 annual wellness stipend to support your physical, mental, and financial well-being. - Daily meals provided. - $300/month commuting stipend to help cover the cost of getting to and from the office.