Business Operations Manager

Job description

About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people. Our scale and rapid growth make Dyson rich in new opportunities. We value new ideas and diverse perspectives, so our people are trusted with real work and responsibility from the outset. You’ll develop fast and have the chance to move into different business areas and regions. And you’ll be part of a global network of like-minded people – a community that supports and learns from each other. We strive to extend the pride, principles and care that we take in designing our products, to how we design and run the capabilities of our organisation. The Office of the CTO (OCTO) plays an integral role in managing the core business operations of the SEA Product Development organisation (i.e., Engineering function with operations in multiple locations in SEA) and supporting the Chief Technology Officer in critical business decision-making. Additionally, the OCTO function plays a leading role in driving strategic and programme-level initiatives which includes working with different organisations across Dyson. The OCTO team are a highly motivated group of critical thinkers and structured problem-solvers who are passionate about making a positive impact on the business. They take ownership of the day-to-day running of the SEA Product Development organisation and delivering on wide-ranging strategic and transformational objectives at organisation and Dyson enterprise-level. About the role We are a small but growing team, with a very flat structure and the expectation to make a significant and lasting impact on the business. We are looking for a Business Operations Manager to join our team and play a leading role in providing analytical and management support to our SEA Product Development operations in Philippines. Being one of our newest locations, we have ambitious plans to grow our operations in Philippines and part of this role will involve closely supporting our Country Head of Engineering, in expanding and establishing our engineering capability and capacity in this location. As such, this role will provide a unique blend of strategic, operational and business development work experience as well as the opportunity to lead the growth our business in Philippines. You will be based in our recently opened Philippines Technology Campus in Batangas. Specific tasks and activities will include but are not limited to: Delivering core data analysis and decision support, underpinning the implementation of strategic and programme-level initiatives and the day-to-day running of our Product Development operations in Philippines Developing and maintaining programme-level models to support decision-making on topics that include product portfolio management, strategic resourcing, engineering capability, infrastructure and recruitment planning etc. Playing a key role in driving a wide-range of strategic and transformational initiatives across the Product Development organisation and Dyson Philippines, which will involve analysing internal data, developing targeted analytical models, assessing and improving functional or operational processes, designing and running workshops, forums and steering groups etc. Developing, designing and maintaining programme-level publications, communication materials and our team’s online resources Organising and maintaining decision-making data and stakeholder documentation Supporting the Country Head in running regular cadences which includes PH Leadership meetings, PH Management Team meetings, PH All Hands meetings and various Country-level forums Supporting the team in running regular cadence across the business which includes (but is not limited to): Leadership meetings, Management Team meetings, and various Functional forums This role will provide you with unrivalled exposure to senior leaders in the business and provide you with opportunities to influence a wide-ranging set of critical management decisions that will impact Product Development at Dyson and our Dyson Philippines operations. As such, this role will accelerate your development and set you up for a career in Business Operations and Management. About you As a Business Operations Manager in the product development space in Dyson, we will expect you to: Have Bachelor’s degree in Business, Management, Economics or related disciplines Have an interest and an aptitude for product development, engineering, and solving problems; exposure to related fields/industries is a bonus but not a requirement Have a strong analytical toolkit; proficient MS Excel, PowerBI and Power Apps skills is a must and experience with advanced analytical tools (e.g. Tableau, SQL, Python) is a bonus Have a very structured, diligent and data-driven approach to problem solving Have strong written and verbal communications skills, and an ability to effectively manage and influence a diverse set of stakeholders Be effective in building your own networks to learn about product development and the various stakeholder groups in the business and their interdependencies Be a critical thinker with a keen attention to detail and a resourceful self-learner Be a self-starter, with an entrepreneurial spirit and a “roll-up-your-sleeves” and get it done attitude For your application to be considered, please upload 1) your detailed resume and 2) transcript (all semesters inclusive) in a single file together with your online application. Benefits Dyson Philippines monitors the market and partners with our Global Total Rewards Team to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy allowances and comprehensive medical care and insurance. These financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-DYSON Dyson is an equal opportunity employer. We know that great minds don’t think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity #LI-MDB Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.