Business Operations Manager - Legal and People Operations

Job description

JOB DESCRIPTION Tjekvik is seeking a Business Operations Manager – Legal and People Operations to join their team in Copenhagen. This is a central and hands-on role for a commercially minded operator who can help strengthen the operational backbone of a fast-growing SaaS company. Tjekvik is a PE-backed Danish SaaS company providing self-service check-in and check-out kiosk solutions to automotive dealerships. The company operates across several European markets, including Denmark, the UK, Sweden, and Germany, and also serves customers in markets such as Australia. Tjekvik is the category leader in its segment and is majority-owned by Standout Capital, a Swedish growth-focused private equity firm. The primary focus of the role is Business Operations. You will act as an operational anchor between customers, Sales, Customer Success, Finance, Support, and Hardware Operations/SCM, ensuring that processes are not only designed, but also driven, followed through, and continuously improved across the business. A key part of the role is to create clarity, structure, and commercial discipline in the way Tjekvik operates. As Business Operations Manager, you will need strong general busines understanding and sound commercial judgment. You should be able to understand when something is a good business decision for Tjekvik — and when it is not. This includes understanding how operational processes, customer commitments, delivery, invoicing, commercial terms, internal handovers, and resource use connect to the company’s overall performance. In addition to the core Business Operations responsibility, you will also own important areas within Legal Operations and People Operations. These are secondary to the business operations focus, but still important parts of the role and closely connected to Tjekvik’s ability to scale in a structured, compliant, and professional way. Your primary tasks and areas of responsibility: • Drive and improve core business operations across customers, Sales, Customer Success, Finance, Support, and Hardware Operations/SCM, ensuring strong handovers, clear ownership, efficient processes, and reliable follow-through. • Own and optimize operational processes related to customer setup, invoicing, hardware delivery, internal workflows, SOPs, vendor overview, management reporting, and cross-functional improvement initiatives. • Act as a commercially minded operational partner to the CFO and leadership team, helping assess how processes, customer commitments, delivery models, and business decisions impact Tjekvik’s profitability, scalability, and operational quality. • Manage day-to-day Legal Operations and compliance tasks, including standard contracts, NDAs, customer agreements, supplier contracts, DPAs, GDPR processes, vendor due diligence, contract templates, documentation, and coordination with external counsel when needed. • Run People Operations through Remote, including employment contracts, onboarding, offboarding, payroll coordination with Finance, employee data, holiday and salary-related matters, EOR processes, and ad hoc employe requests across Denmark, the UK, and Germany. DESIRED SKILLS AND EXPERIENCE The ideal candidate is expected to have an education at BA or MA level, but experience from a similar role is more important. This is first and foremost a Business Operations role. The right candidate is a strong generalist with broad business understanding, practical judgment, and the ability to create structure across functions. The role also includes Legal Operations and People Operations, but Tjekvik is not looking for a lawyer or a traditional HR profile. They are looking for an operator who can make the business run better. Furthermore, you are expected to have: • 3–6 years of relevant experience from business operations, commercial operations, consulting, a scale-up environment, Chief of Staff-type role, legal operations, people operations, or another broad cross-functional role. • Strong ability to understand business processes across customers, Sales, CS, Finance, Support, and operations, and to identify where ownership, structure, handovers, or commercial discipline need to be improved. • Solid commercial judgment and general business understanding, including the ability to assess what creates value for the business and what creates unnecessary complexity, risk, or poor economics. • Experience designing, documenting, implementing, and running practical processes that work in daily operations, preferably in a SaaS, B2B, scale-up, or PE-backed environment. • Strong communication skills in English and Danish, high discretion with confidential information, comfort with ambiguity, and strong AI fluency for drafting, research, analysis, and structured thinking. Experience with HR/payroll platforms such as Remote, EOR setups, GDPR, contract review, vendor management, multi-country operations, SaaS, automotive, hardware delivery, or PE-backed reporting environments will be considered an advantage. COMPANY DESCRIPTION Tjekvik is a Danish SaaS company providing self-service check-in and check-out kiosk solutions to automotive dealerships. The company helps dealerships modernize the customer reception and service experience by making check-in and check-out more efficient, digital, and scalable. Tjekvik operates across several European markets and serves customers internationally. The company is the category leader in its segment and is on a rapid growth journey. Tjekvik is majority-owned by Standout Capital, a Swedish growth-focused private equity firm. As a PE-backed company, Tjekvik has a strong focus on value creation, operational maturity, clean documentation, scalable processes, and efficient reporting. The Copenhagen team is lean, ambitious, and pragmatic. The culture is characterized by ownership, speed of execution, modern tooling, and a strong focus on using AI to work smarter across HR, operations, legal, compliance, and process-related tasks. ADDITIONAL INFORMATION Reporting to: CFO Language: English and danish Compensation package: Attractive compensation package according to qualifications Start date : ASAP Location: Copenhagen APPLICATION GlobeSearch is managing the recruitment process on behalf of Tjekvik. If you wish to apply for this position, please follow the application process through the job posting on our website.