Business Operations Manager - Nashville

Job description

At Offchain, we aren’t just building products: we’re leading a movement. As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency. At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you. **Why Offchain?** Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today. Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack. Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure. To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly. **The Role:**Offchain is seeking a highly organized, hands-on Business Operations Manager to help drive operational excellence across the company. This role is based in our downtown Nashville office and requires in-office attendance five days per week. Sitting at the intersection of business operations, project management, and execution, this person will own the high-impact, day-to-day operations of our Nashville office. The ideal candidate is exceptionally detail-oriented and equally comfortable creating structure around projects, coordinating stakeholders, managing timelines and deliverables, and diving into the details to get things done. They should bring a strong background in general business operations and thrive in a fast-paced, high-growth technology environment. ### What You’ll Do: - Take ownership of ad hoc operational priorities and projects as they arise. - Manage office vendors, facilities needs, shipping and receiving, supplies, technical equipment, and other operational requirements. - Serve as the primary point of contact for Nashville office operations and proactively identify and resolve issues. - Partner with internal teams including People, IT, Finance, and Operations to support employee and business needs. - Manage inventory, and the shipping and receiving of workstations, devices, and technical hardware. - Ensure projects are completed with a high degree of quality, attention to detail, and urgency. ### What You'll Need: - 1+ years of experience in business operations, project management, office management, procurement or a related field. - Project management skills with a demonstrated ability to drive cross-functional projects to completion. - Strong organizational skills and an exceptional attention to detail—you naturally create structure, establish priorities, and keep things moving. - Demonstrated ability to manage multiple projects and competing priorities in a fast-paced environment. - Excellent written and verbal communication skills, including the ability to communicate clearly with senior leaders and cross-functional stakeholders. - Strong analytical and problem-solving abilities, with a bias toward practical solutions and execution. - Must be based in Nashville and able to work from the Nashville office five days per week. ### Nice to Haves: - Bachelor’s degree or equivalent relevant experience; PMP certification is a plus, but not required. - Experience in a startup, high-growth technology, fintech, or crypto environment is a plus. - Facilities management in a technical environment is a strong plus, but not required. - Must be able to lift up to 75lbs. ### Perks: - Remote-first global workforce + NY office - Professional reimbursement program (facilitates industry conference attendance, certifications, and more) - Medical, dental & vision coverage (US + some other countries) - 401k retirement plan + company match (US only) - Wellness stipend - Home office set up / ergonomic equipment program