Business Operations & Strategy Lead

Job description

Accountabilities: Own and coordinate complex enterprise deal workflows from pricing through contracting and customer handoff, ensuring smooth cross-functional execution. Partner with Sales, Legal, Finance, and Customer Success teams to improve efficiency, reduce friction, and enhance the customer lifecycle experience. Design, implement, and continuously improve business processes including pricing governance, approvals, contracting, and operational readiness. Identify bottlenecks and scaling risks across go-to-market operations and drive structured, practical solutions. Develop and optimize AI-driven workflows and automation systems to reduce manual work and improve operational speed and accuracy. Build and deploy agentic tools and AI-enabled systems to support decision-making, workflow orchestration, and business operations. Enhance key business functions such as pricing analysis, contract generation, workflow routing, and operational reporting through automation. Lead cross-functional strategic initiatives spanning monetization, onboarding, partnerships, and lifecycle optimization. Define and track operational KPIs, improve reporting frameworks, and support data-driven decision-making. Contribute to special projects that improve scalability, operational excellence, and organizational effectiveness. Requirements Strong problem-solving and structured thinking skills with the ability to break down complex, ambiguous business challenges into actionable solutions. Proven experience in business operations, strategy, consulting, revenue operations, finance, or similar analytical roles. Experience working in fast-paced, high-growth environments, ideally in scaling organizations. Strong cross-functional collaboration and stakeholder management skills across technical and non-technical teams. High ownership mindset with the ability to both design and execute operational solutions independently. Experience with operational, revenue, pricing, or go-to-market process optimization initiatives. Exposure to enterprise customers, commercial operations, or complex contracting environments is highly valued. Familiarity with CRM systems, business data structures, and operational workflows. Interest or experience in AI tools, automation, or system design approaches (hands-on experience is a plus). Strong ability to manage competing priorities and deliver high-quality work in ambiguous environments. Demonstrated ability to lead cross-functional initiatives involving multiple stakeholders and dependencies. A learning mindset with curiosity toward AI-driven transformation and scalable system design. Benefits Competitive compensation aligned with senior-level business operations and strategy roles. Opportunity to work in a high-growth environment with significant ownership and impact. Flexible work arrangements, including remote or hybrid options depending on location. Exposure to cutting-edge AI-driven business operations and workflow automation initiatives. High degree of autonomy with direct influence on strategic and operational decisions. Cross-functional collaboration with senior stakeholders across the organization. Career growth opportunities in strategy, operations, and AI-enabled business transformation. Dynamic and fast-paced environment focused on innovation, scalability, and execution excellence. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations & Strategy Lead in Canada. This role offers a high-impact opportunity to operate at the intersection of strategy, operations, and AI-driven transformation within a fast-scaling environment. You will play a key role in shaping and optimizing end-to-end business workflows that support revenue execution, customer lifecycle management, and commercial operations. Working closely with cross-functional teams such as Sales, Legal, Finance, and Customer Success, you will help streamline complex enterprise processes from pricing through contracting and customer handoff. The position blends strategic problem-solving with hands-on execution, requiring someone who can both design scalable systems and actively build them. You will also contribute to the development of AI-enabled workflows that enhance speed, accuracy, and operational efficiency across the organization. This is an ideal role for a highly analytical operator who thrives in ambiguity, enjoys building structure from complexity, and is excited about applying AI to real business challenges in a high-growth environment.