Business Performance Analyst

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Overall Responsibility The purpose of the role is to provide Business Financial Insights and control oversight to Consumer Financial Services (CFS) business. The role is critical in driving the performance of the business from a customer segment and product perspective through the provision of strategic insights and decision support to Head of Business Finance and Product/ Distribution team. Key Responsibilities Data Integrity & Management: Ensure the integrity of consolidated financial and non-financial data for the GCFS division. This entails cleaning and mapping raw General Ledger data to create customised and reliable financial statements and consolidating data from various markets into a single database. Performance Reporting & Analysis: Prepare and analyze consolidated performance reports for the GCFS division. This involves conducting variance analyses to identify trends and provide actionable insights. Centralized Budgeting & Forecasting: Standardize budgeting practices across markets and manage the operational budget and forecasts. This includes reviewing current practices, standardizing procedures, accurately loading budget data, and providing necessary supplementary information to Group Finance. Finance transformation initiative: Participate in and support transformation initiatives such as new reporting system rollout. This includes understanding current workflows, performing user acceptance tests, proposing new processes or solutions, and facilitating a smooth transition to enhance operational efficiency. Continuous Improvement: Identify opportunities to enhance and automate workflows for efficiency. Develop process documentation and propose improvements to streamline data consolidation and reporting. Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field. Experience: 3+ years of experience in financial planning & analysis (FP&A), financial reporting, or data analysis roles, preferably within the banking sector. Prior experience working in a shared services environment or regional finance team an added advantage. Technical Skills: Advanced proficiency in Microsoft Excel (including pivot tables, Power Query, formulas, macros) and Microsoft Access for database management and reporting. Familiarity with SQL or other data tools is a plus. Demonstrated ability to handle large datasets efficiently and accurately. Finance Knowledge: Good understanding of accounting principles (P&L, balance sheet) and financial processes (budgeting, forecasting). Ability to interpret financial results and perform meaningful variance analysis. Analytical Mindset: Excellent logical reasoning and problem-solving skills. Able to spot data anomalies and investigate root causes. Strong attention to detail and a passion for accuracy and data integrity. Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders. Confident to challenge current assumptions and build consensus. Self-motivated and Proactive: Continuously seeks ways to improve processes and systems. Able to manage multiple tasks in a dynamic environment. Bonus if you have experience setting up or working in a shared services/centralized hub team. This role is ideal for an experienced finance professional who thrives in an analytical, data-driven environment and is passionate about improving financial processes. You will have the chance to make a significant impact on regional finance operations and help drive a major finance transformation initiative, all while collaborating with a diverse team across multiple markets. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.