Business Process Manager - Six Sigma Black Belt

Job description

Business Process Manager - Six Sigma Black Belt This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Responsibilities Provide DMAIC based approach to projects to drive business value for the company, lead focused, collaborative, cross-functional deep-dive workshops for high priority initiatives and bring process and data driven focused approach to support the organization's goals Lead & Project Manage large Cross functional initiatives to Improve Customer Experience & Quality Lead Postmortem (Lessons learnt) activity for Critical Escalations & Field Issues Responsible for the analysis and summary of findings from studies for the purpose of decisions regarding various parameters like Quality, Efficiency, Cost reduction, Customer Satisfaction Provide Yellow belt and Green belt training to potential candidates and upon request from the business. Provide strong project management skills, expertise in quality management and ability to make major changes in organization – not let things fall through the cracks Change management – Drive sustainable change through the organization through collaboration and cross function work. Establish process, procedures to ensure sustainability of project results What you need to bring: Skills and Competences Six Sigma Black Belt Certified with 5 yrs. of experience leading Six sigma projects Proficiency with statistical techniques, flow charting, business analysis and experience in engineering, supply chain and customer success / services environment in technology industry. Proficient using statistical software like Minitab, SAS, Stata, R etc. Proficient in Machine learning techniques and application into quality related projects Knowledge of Python to extract and manipulate data sets to perform complex data analysis is a plus Prior experience of working in an outsourced supply chain environment with contract manufacturers Prior experience of working and/or incorporating six sigma techniques and methodologies into the normal way of doing things versus through a "big program" Prior experience of managing and facilitating cross functional improvement projects (drive projects and results with the teams that not directly reporting into your function) Strong communication skills to manage cross-functional teams and stakeholders across the globe Ability to enable organization to become more self-sufficient and self-sustaining in process improvement endeavors Ability to influence peer groups and senior executives, and work with globally to distributed teams and functions Ability to coach and mentor other resources about six sigma methodology and drive a culture of quality in the organization Project Management (PMP) a plus Master’s Degree desirable Experience with other continuous improvement methodologies like Kaizen, Lean etc. Moderate travel will be required Self starter with ability to manage projects independently & ability to flexibly work with stakeholders across globe What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #costarica Job: Services Job Level: TCP_04 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.