Business Program Manager, OEM Partner Marketing

Job description

**Overview** MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The OEM HP and HPE partner marketing team (WDS / Commercial Device & Solution Sales - CDSS Partner Marketing) drives Microsoft's marketing and business partnership with HP, one of Microsoft's largest device OEM partners and HPE, key Window Server and Azure partner. The team lands joint Windows, Microsoft 365, Game Pass and commercial device marketing programs with HP worldwide, manages the investment and incentive vehicles (IPEs) that fund that activity, and ensures partner-facing execution meets Microsoft compliance and contractual requirements. As well as with HPE for Windows Server and Azure Local solutions. As the Business Program Manager, OEM Partner Marketing, you will lead the operational execution of HP marketing investments, ensuring programs are delivered efficiently, compliantly, and at scale. You will own the end-to-end lifecycle of Investment Program Executions (IPEs) and amendments, coordinating drafting, legal/CELA review, operations submission, and signature processes. You will manage licensing and waiver intake requests, oversee proof-of-execution (POE) compliance and contractual requirements, and deliver the reporting cadence and operational insights, including Game Pass and digital attach reporting, that enable informed business decisions and successful partner outcomes Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **Program Strategy & Execution** - Own the end-to-end Joint Marketing Agreement (JMA) management lifecycle for HP and HPE, including allocation, budget cascade, utilization tracking, true-ups, in-flight budget rebalancing, reserve management, and overall program execution. - Manage the end-to-end Investment Program Execution (IPE) lifecycle, including new agreements and amendments, by drafting documentation, coordinating reviews and approvals, tracking progress through signature, and ensuring timely communication to stakeholders. **Program Governance & Compliance** - Govern program compliance requirements, including proof-of-execution (POE) submission processes, adherence to contractual timelines, exception management, and risk mitigation activities. - Manage WDS OEM licensing and waiver intake requests, driving resolution through appropriate escalation paths and ensuring revenue-impacting issues are addressed promptly. **Business Performance Management & Reporting** - Lead recurring business reporting and operational insights, including monthly Game Pass and DA reporting, while monitoring data quality, identifying issues, and coordinating resolution of reporting or system dependencies. - Analyze program performance, budget utilization, operational metrics, and business outcomes to identify risks, opportunities, and areas for continuous process improvement. **Cross-Functional Collaboration & Stakeholder Management** - Serve as the primary operational point of contact for the HP and HPE account teams, providing regular business status updates, managing escalations, and ensuring alignment across stakeholders. - Partner closely with WDS Operations, CELA, Finance, and account teams to remove execution blockers, drive operational excellence, and ensure marketing programs and strategic initiatives remain on schedule. **Rhythm of Business & Communications** - Manage the OEM letter process for HP, including HP India, coordinating requests, stakeholder reviews, approvals, and issuance while maintaining clear communication throughout the process. - Drive execution through established business rhythms, ensuring stakeholders are informed of program status, dependencies, risks, and key milestones. **Other** - Embody our [culture](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fv2%2Fglobal%2Fen%2Fculture&data=05%7C02%7Csgrottke%40microsoft.com%7C28d3ebe418fe474f3f0808dd9d7506bc%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638839848128329031%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=9Ct%2B18uR0GzblW7aCoNTyznCOdD8CSADK7SSZCrffzs%3D&reserved=0) and [values.](https://www.microsoft.com/en-au/about/values) **Qualifications** **Required:** - Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. **Additional Preferred**: - Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. - Demonstrated ability to lead complex business programs across multiple stakeholders while balancing competing priorities and deadlines. - Knowledge of partner investment programs, budget planning, funding utilization, forecasting, and financial controls. - Understanding of compliance, governance, contractual requirements, and operational risk management practices. - Strong analytical capabilities with experience transforming data into actionable business insights through reporting and performance analysis. - Proven ability to build partnerships, influence without authority, and drive execution across Finance, Legal/CELA, Operations, Marketing, and partner-facing teams. Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)