Business Solutions Manager - Pricing

Job description

About the Role Pricing is one of the most powerful levers in airline commercial performance. As Business Solutions Manager – Pricing, you’ll play a pivotal role in transforming the technology, systems and analytical capabilities that support pricing decisions across Etihad’s expanding global network. Working within the Solutions & Innovation team, you’ll partner with Commercial, Revenue Management and Technology leaders to deliver smarter pricing solutions, improve automation and introduce new capabilities that enable faster, more informed commercial decisions. This role offers the opportunity to influence strategic pricing capability at one of the world’s fastest-growing airlines while working on cutting-edge commercial technologies and large-scale transformation initiatives. What you’ll be doing Lead innovation initiatives focused on airline pricing systems and commercial optimization. Drive continuous improvement of pricing processes through automation, analytics and emerging technologies. Design and implement proof-of-concepts before transitioning successful initiatives into enterprise solutions. Act as the business owner for pricing platforms, ensuring they continue to support evolving commercial strategies. Partner with Pricing, Revenue Management, Commercial, Digital and Technology teams to define future system capability and product roadmaps. Lead system enhancements, testing and production releases for pricing platforms. Monitor pricing performance, system utilization and user behavior, identifying opportunities to improve commercial outcomes. Manage pricing system calibration and ensure pricing models remain aligned with business strategy. Maintain high standards of data quality, governance and system performance. Translate technical solutions into meaningful commercial value for business stakeholders. Lead the governance and evolution of Pricing Solutions platforms, driving fare management, pricing automation, process optimization, and systems enhancements to improve efficiency, revenue performance, and user adoption Manage data governance across Pricing Solutions platforms, ensuring accurate fare, demand, and optimization data to support pricing automation, forecasting a revenue performance What we’re looking for We’re seeking an experienced airline pricing professional who enjoys improving systems as much as developing commercial strategies. You’ll bring deep pricing knowledge, excellent stakeholder management skills and the ability to bridge business and technology teams to deliver meaningful commercial outcomes. Essential Bachelor’s degree in Computer Science, Engineering, Statistics, Operations Research, Economics or related discipline (MBA advantageous). Minimum 5 years relevant experience within the airline industry. Strong experience using Airnguru, ATPCO and Infare. Excellent understanding of airline pricing concepts including fare construction, rules, routings, seasonality and ATPCO categories. Experience working within airline commercial environments. Strong stakeholder management and communication skills. Proven ability to deliver projects within complex operational environments. Desirable Experience with Python, R, Tableau, Databricks or equivalent analytical tools. Cloud platform exposure including Azure, AWS or GCP. Experience delivering pricing transformation or product enhancement initiatives. Knowledge of AI, machine learning or advanced commercial analytics. Recruitment Process The recruitment process for this position will involve the following steps: All applications will be reviewed by a human-member of our Recruitment Team Shortlisted applicants will be invited to completed a recorded video interview via our third-party platform HireVue. This interview will allow you to record your responses to a range of questions related to the position and will allow you to demonstrate your knowledge and experience in a way that just your CV alone would not be able to. It also ensures fairness for you and all candidates, as all of our shortlisted candidates are asked the same questions and assessed on their responses. After a review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager. Finalists will be invited to a follow up meeting with additional members of the hiring team. This interview may include the completion of a job-related case study and presentation to the hiring team. All candidates will be notified as to the status of their application as soon as is possible. Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.