Business Support and Communication Specialist

Job description

Job Description Summary: About the Role We are seeking a Business Support & CPS Communications Specialist t o serv e hybrid role that combines local site communications, local community affairs, and business support responsibilities with global communications materials preparations, content development, leadership communications, and enterprise-wide communication initiatives. The successful candidate will act as a trusted communications partner to local and global leaders, helping to connect employees, align messaging, strengthen engagement, and support key business priorities. The role requires a highly organized and proactive professional with strong communication , stakeholder management, and administrative skills. Key Responsibilities Local Business Support: Plan and execute the communications strategy for the Drogheda site, ensuring alignment with CPS, TI&SC, and enterprise priorities while serving as the primary communications advisor to local leadership. Develop and deliver communication plans and content that support site priorities, leadership visibility, employee engagement, organizational updates, and change initiatives. C oordinat e site events, leadership meetings, town halls, employee engagement activities, community programmes, and visits from internal and external stakeholders. Manage Drogheda Public & Community Affairs (PACS) activities, including governance, budgeting, reporting, stakeholder engagement, and community impact initiatives. Serve as a key business support partner to the Drogheda leadership team, providing administrative and operational support including creati ng purchase orders, vendor onboarding, invoice processing, expense coordination, SAP-related activities, and support for leadership priorities and site operations. Coordinate cross-functional site activities by partnering with Facilities, Finance, IT, Security, Reception, People & Culture, and other support teams to ensure the effective delivery of site operations and employee experience initiatives. Global Communications Support execution and continuous improvement of the CPS communications strategy through activity coordination, content development, publication, and alignment with TI&SC and Coca-Cola Company. Create and manage integrated communications across CPS channels, including leadership updates, project messaging, organizational announcements, Viva Engage, and CPS Connect. Co-create targeted campaigns aligned with CPS priorities in partnership with leadership, People & Culture, plants, and key stakeholders. Plan and deliver communications for Global Town Halls, CPS Communication Network meetings, and other key forums. Develop brand-aligned presentations and video content, including scripting, production coordination, and vendor management. Work with CPS leaders and plants to ensure consistent execution, information sharing, and local-language support. Identify and apply new technologies , media, and communication best practices to strengthen engagement and effectiveness. Skills and Experience required Bachelor’s degree in communications , Public Relations, Marketing, Human Resources, Business Administration, or a related field; equivalent experience will also be considered. 3+ years of experience in internal communications, employee engagement, administration, business support, or a related role with responsibility for managing multiple stakeholders and priorities. A bility to develop and execute communication plans, create engaging content, and tailor messaging for different audiences and communication channels. Experience supporting leaders through communication planning, event coordination, administrative processes, and operational activities. Project management and organizational skills with the ability to manage competing priorities and deliver results with minimal supervision. Excellent written, verbal, presentation, and stakeholder management skills Experience coordinating events, meetings or community programmes. Proficient in Microsoft 365 applications, including PowerPoint, Teams, SharePoint, Viva Engage, Word, Excel, and Forms. Experience using Adobe Creative Suite, Canva, video editing, or other content creation tools is advantageous . Experience working in a manufacturing, supply chain, or operational environment is preferred. Familiarity with budget administration, purchase orders, vendor management, expense processing, and business support activities is desirable. Skills: Location(s): Ireland City/Cities: Drogheda Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: September 10, 2026 Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.