Business Support Coordinator

Job description

At TOMRA, we are creating smarter, more connected ways of working to support our mission of enabling a world without waste. As TOMRA Europe Global Business Services continues to expand, we’re looking for a Business Support Coordinator to provide efficient, scalable, and high-quality operational support to markets across Europe. In this role, you’ll work closely with local market teams, suppliers, and internal stakeholders to coordinate business support activities, purchasing, supplier administration, invoice processing, and market onboarding. You’ll play an important role in keeping daily operations organized, documentation accurate, and requests moving forward while contributing to the continued development of our Shared Service Centre. What You’ll Be Doing As part of TOMRA’s growing Shared Services organization, you’ll support European markets through a broad range of operational, administrative, purchasing, and coordination activities. Support European Markets & Shared Service Centre Enablement Provide day-to-day operational and administrative support to assigned European markets, respond to business support requests, coordinate follow-up across teams, and help onboard new countries and services into the Shared Service Centre. Coordinate Purchasing & Supplier Activities Create and manage purchase orders, coordinate orders for office supplies, equipment, and services, communicate with suppliers regarding deliveries and documentation, and support supplier onboarding and information maintenance. Support Invoice Administration Review incoming supplier invoices, verify information and supporting documentation, coordinate with internal stakeholders to resolve discrepancies, and support invoice approval and payment preparation while maintaining accurate records. Facilitate Operational Coordination Track requests, follow up on actions, support reporting and data administration, and help coordinate activities between markets and internal functions to ensure reliable and timely service delivery. Contribute to Continuous Improvement Maintain process documentation and templates, support standardization and continuous improvement initiatives, and contribute to additional Shared Service Centre activities as business needs evolve. What We’re Looking For We’re looking for someone who enjoys bringing structure to varied business activities, coordinating across teams, and helping colleagues and markets receive reliable support. You are organized, proactive, service-minded, and comfortable working with multiple stakeholders and changing priorities in an international environment. You Will Likely Bring A bachelor’s degree in business administration, Economics, Finance, Supply Chain, Management, or a related field. Up to two years of professional experience; relevant internship, fresh graduate, or junior experience in administration, operations, procurement, finance, customer support, or Shared Services is an advantage. Strong organizational and coordination skills, with careful attention to detail. Good written and verbal communication skills in English. Proficiency in Microsoft Office, including Excel, Outlook, Teams, and Word. The ability to coordinate multiple requests, priorities, and stakeholders simultaneously. Confidence in tracking activities, maintaining documentation, and following up on actions and deliverables. A service-oriented mindset, willingness to learn, and a positive, collaborative approach. Nice to Have Experience in a Shared Service Centre or international business support environment. Exposure to purchasing, supplier administration, invoice processing, finance, or customer support activities. Experience supporting market onboarding, process documentation, or standardization initiatives. Familiarity with purchase orders, supplier records, reporting, or data administration. What We Offer Work with colleagues and markets across Europe in a modern international environment. Gain exposure to multiple business functions and processes. Access development and career growth opportunities across Operations, Customer Care, Procurement, Finance, and Shared Services. Help build and shape a growing European Shared Service Center from the ground up. Join a company where innovation, sustainability, collaboration, and real-world impact are central to the mission. Why Join TOMRA? This is a unique opportunity to join TOMRA at a pivotal stage of growth and transformation. You'll have the chance to influence how Shared Services, digital systems, and governance frameworks are developed and deployed across multiple European markets. At TOMRA, you will find: A purpose-driven company focused on sustainability and resource recovery. The opportunity to lead impactful European transformation projects. Exposure to a broad range of systems, stakeholders, and business functions. A collaborative international environment where ideas and improvements are welcomed. Significant scope to shape processes, ways of working, and future operating models. If you're passionate about project delivery, digital transformation, process improvement, and helping organizations scale successfully, we'd love to hear from you. At TOMRA, your work has real impact, and your ideas help shape a better future. Learn more about life at TOMRA ! What do you get from joining TOMRA? Opportunity for career development A unique chance to be an important part of taking our business growth in Europe to the next level Work in a collaborative and innovative environment. Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest. TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides solutions that enable the circular economy with advanced collection and sorting systems, and food processing by employing sensor-based sorting and grading technology. At TOMRA, we value and encourage innovation , passion and responsibility in everything we do. The TOMRA Group employs over 5,000 people globally and is listed on the Oslo Stock Exchange (OSE: TOM). TOMRA was named Norway’s Most Innovative Business in 2023 & 2025. TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world's first reverse vending machine, we are now responsible for approximately 85,000 installations across more than 60 markets. By providing an effective and efficient way of collecting, sorting and processing containers, TOMRA's reverse vending systems make it easy for consumers to recycle and contribute to a more sustainable planet.