Business Support Officer

Job description

We're looking for a proactive Business Support Officer to support our office in the Melbourne CBD. This is an on-site role where you will contribute to positive office culture and efficient operations through providing effective management of office administration, facilities and people. Key Responsibilities Be the face of Egis to meet and greet visitors and clients, ensuring visibility at reception during business hours and managing incoming phone calls General office management including facility management and organising the repair and maintenance of office assets and equipment Ensure common areas and meeting rooms are neat and tidy, working closely with IT to ensure IT assets are functioning Coordinate internal and external deliveries and mail Provide onboarding to new employees including workplace health and safety induction and security passes Perform the role of Health & Safety Lead during emergency events, liaising with crisis management team in line with Crisis Management Plan Support Environmental, social and corporate governance (ESG) activities, collect carbon data for office, and work with our team towards achieving Carbon targets. Support vehicle fleet administration duties Organise and implement internal social events in coordination with the Social Committee within budget Support the coordination of external corporate functions and events Management of office costs within approved budget Assist with expense claims and company credit card reconciliation as required Coordinate travel and accommodation, as required Ideally, you will have previous experience in a similar role within the professional services industry. You will be able to commit to being present at our Melbourne CBD office 5 days a week. In addition, you will also have: Prior experience in similar role, ideally within a professional services or consultancy environment Polished personal presentation, polite, respectful and professional manner Experience supporting and coordinating office relocation Facilities management experience highly desired Proficiency with MS Office packages including Word, Excel, Outlook and Teams Effective time management and organisational skills including the ability to prioritise tasks effectively Strong communications skills, both written and verbal Ability to work proactively within a busy team environment with minimal direction Strong attention to detail Egis is committed to creating an inclusive, creative culture that embraces diversity and flexibility. We offer generous parental leave, support flexible work practices and strive to create an environment where employees can connect, collaborate, grow and succeed. Apply Now! Egis is a leading global organisation in architecture, consulting, construction engineering, operations and mobility services. We partner with clients to design, deliver and operate smarter infrastructure and places that respond to the world’s evolving needs. With more than 20,000 employees worldwide, we combine global capability with strong local insight. Our multidisciplinary expertise enables us to deliver innovative, practical and sustainable solutions that help build more balanced, resilient communities. At Egis, you’ll be part of a business shaping the future of cities, transport, energy and the built environment, creating lasting impact where it matters most.