Business Transformation - Manager - Montreal

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you will have the chance to build a career as unique as you are. With the global scale, training, support and guidance, inclusive culture and technology, you will get a chance to become the best version of you. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The Opportunity Our team is looking for exceptional, driven, and passionate individuals with an entrepreneurial mindset, energy, and a desire to succeed. They embrace an outcome-oriented culture, living EY’s core values to consistently deliver value-added outcomes for top clients in the Canadian financial services industry. Business Transformation Team at EY are strategic thinkers working on the front lines with our clients, colleagues and strategic alliances to transform businesses. Our team is at the heart of transformations, which are most often triggered by constantly evolving consumer needs, economic, technological or regulatory changes. It is typically in these contexts that we operate collaborating closely and acting as a bridge with various teams and expertise within the transformation ecosystem, such as technology, risk, change management, etc. Our engagements span a wide range of areas, including strategic assessments, target operating model design, operations optimisation, helping with system/vendor selections and to implement mid to large-scale transformation opportunities, including AI-enabled solutions. This job posting relates to an existing vacancy within our organization. Your Key Responsibilities The Business Transformation Manager focuses on strategy, future operating models, innovation and execution. The sheer nature of wide scope of work will require you to collaborate across teams to bring the best of EY to solve the client’s problem statements Lead engagements/key workstreams – Manage the delivery of small and large/complex client engagements including planning (e.g. establish clear goals), execution (e.g. manage progress/risks), stakeholder management (e.g. manage expectations of service), and delivering strategic outcomes within expected timeframes and budget Team management – Support people development through activities such as mentoring, counseling programs, constructive on-job feedback fostering an innovative and team-oriented work environment Business & practice development – Assist the partner and the team by contributing to business development initiatives incl. developing proposals and scoping documents, and proactively building relationships with clients and peers at EY Skills and Attributes for Success You should be able to understand and appreciate both sides of a coin, the business aspect and the technology aspect to enable business aspirations You can lead and supervise project teams in a collaborative environment, providing valuable insights and high-impact solutions to client issues You have an analytical mindset, a structured problem-solving approach and can work in an agile way keeping pace with rapidly changing world You have a strong intellectual curiosity and appetite for new technological trends impacting players in the financial services industry, such as generative AI You enjoy communicating with people from various backgrounds and have always been great at communicating ideas across various channels and mediums (i.e. presenting complex technical/business concepts clearly and confidently) To Qualify for the role, you must have Bachelor's degree in business, Finance, Economics, engineering or a related field; advanced degree (MBA or Master's degree) or relevant professional certifications (CFA, PMP, etc.) Minimum 5+ years of experience in the banking or insurance industry, or with a fintech, or as an internal/external consultant working on strategy, business transformation, program management, product, operations and/or technology projects Structured problem solving, quantitative analysis, and story lining skills Extensive experience in project and program delivery Excellent communication and stakeholder management skills Experience in coaching and mentoring team members Experience in business development activities such as proposal responses Proficiency in English and French languages, both written and spoken is required Ideally, you should also have Deep understanding of current market trends in the financial services industry and knowledge of key problems faced by banks or insurers and ideas how some of these can be solved through automation and digitalisations Experience with working across functions and stakeholders in retail/private banking, commercial/investment banking and/or wealth and asset management What we look for As a valued member of the team and leader, we are looking for applicants that are keen, dynamic and flexible – who enjoy a variety of challenges and who offer different experiences and diverse insights. Inclusiveness at EY Inclusiveness is the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. Learn about our commitment to Inclusiveness at EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements. To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.