BWF Digital Account Manager 80-100%

Job description

We are committed to bringing passion and customer focus to the business. About Infront Building the big moments - we deliver unforgettable sporting events Infront is all about sports. Active in more than 25 sports, we cover all aspects of a successful sporting event from the distribution of media rights, sponsorship, media production, event operations through to digital solutions. If you share our passion for sport, we may just be the right fit for you. Who We Are Looking For We are looking for a passionate BWF Digital Account Manager 80-100% to help shape and operate BWF’s global OTT platform within a dynamic, international sports media environment. In this role, you will manage a key client relationship and work across platform operations, content strategy, audience growth, and marketing to ensure a seamless user experience, continuous platform growth and make sure BWF OTT channel is continuously improving. You will collaborate with internal teams, vendors, and external partners in a fast-paced, cross-functional setting where your ideas and contribution directly impact the platform’s success. If you are passionate about digital media, enjoy working in an international environment, and want to combine operational excellence with strategic thinking, this role offers an exciting opportunity to make an impact in sports streaming. Your main tasks Act as the primary point of contact for BWF, managing the relationship and ensuring business needs, priorities, and requirements are clearly understood and delivered Coordinate across BWF and internal teams, including Rights In, Production and Media, to ensure smooth OTT operations and alignment with broadcast and commercial requirements Develop and execute audience growth strategies to increase platforms reach, viewership, engagement, subscriptions, and retention across OTT, and digital channels Work closely with BWF teams to maximise OTT platform promotion across BWF owned & operated channels, including website, social media, CRM, and other digital touchpoints, driving audiences to the platform Develop and execute marketing strategies across paid media, CRM, and organic channels, optimising targeting, spend, acquisition, engagement, and retention Analyse audience, content, and revenue performance across viewership, engagement, conversion, retention, and subscriptions to identify opportunities and optimise content, platform, and marketing strategies Oversee end-to-end content operations and workflows for live and VOD content, including ingestion, metadata, thumbnails, banners, presentation, distribution, and commentary solutions, ensuring timely delivery and high quality standards Oversee day-to-day OTT platform operations across streaming, vendor support, subscriptions, pricing, and B2B/B2C workflows, coordinating internal teams and external vendors Monitor platform performance and trends, including analytics, bandwidth, ingestion, and transcoding, driving continuous optimisation, new features, and operational efficiencies Develop and recommend subscription and pricing strategies, using audience, revenue, and market insights to optimise conversion, retention, and revenue growth Manage and coordinate vendors, agencies, clients, and partners to support the effective delivery of platform, content, marketing, and commercial strategies Identify and develop new audience and revenue growth opportunities through partnerships, distribution models, platform developments, digital collaborations, and emerging channels Your profile You bring at least 3–5 years of experience in OTT, streaming, digital media, or a related industry, ideally within sports or entertainment You hold a Bachelor’s or Master’s degree or equivalent advanced education You have a strong understanding of OTT platforms, digital content workflows, content management systems, and monetisation models such as AVOD, SVOD, TVOD, and FAST You have experience developing audience growth and digital marketing strategies across paid, owned, and organic channels, with a focus on acquisition, engagement, and retention You bring a commercial mindset and understand how subscription models, pricing, content, and distribution strategies can drive audience and revenue growth You have hands-on experience managing OTT content and streaming operations, including live and VOD content workflows, ingestion, delivery, and distribution You combine a strong analytical mindset with the ability to translate audience, content, and platform performance data into actionable insights and recommendations You understand the dynamics of the digital media and sports industry and are curious about emerging platforms, audience behaviours, and industry trends You demonstrate strong stakeholder and project management skills and are comfortable coordinating clients, partners, vendors, and cross-functional teams in an international environment You work independently in a structured and organised way, with a hands-on, proactive, and solution-oriented mindset You are a collaborative team player with a positive, innovative, and responsible attitude and a strong client-first mindset You are fluent in English What we offer Hybrid work arrangements to support work-life balance A supportive and team-oriented culture that encourages innovation and idea sharing Continuous learning opportunities through training programs, workshops and external events Competitive compensation package with performance bonuses and benefits Comprehensive employee benefits, including medical insurance, annual leave and loyalty bonus Are you ready to actively shape and elevate every aspect of the sports industry? Combine your passion for sports with a fulfilling career in our team of talented, motivated, and dedicated team members. We look forward to receiving your online application and exploring the possibility of you joining our team. Infront is an equal opportunities employer.