BWI - Customer Service Representative

Job description

**Location: BWI Airport Title: Customer Service Representative Shift: Varying (Daytime Hours) Hourly Pay: $1 Position is comparable to a shuttle greeter \*You will need to be comfortable standing and in an outdoor setting during your shift.** At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.