Call Center Agent Inbound- Dutch (m/f/d)

Job description

As a Call Center Agent, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness. After each call, you’ll summarize the key details in a call log and pass it along to the appropriate client. We offer you the exciting opportunity to live and work in Porto, where you can enjoy a fulfilling work-life balance. You'll be part of a dynamic, supportive team that can’t wait to welcome you aboard! Your profile: You speak and write Dutch at a native level You have a good command of English You can adapt to different work processes and handle your PC in an experienced manner You have very good communication skills and a friendly, helpful nature You are willing to move to Portugal or already live there Your benefits: Registration of employment with Portuguese Social Security and Tax Offices Indefinite contract of employment from 30 hours/week onwards Maximum of 20 paid holidays/first year of employment + Dutch public holidays Complimentary, fully subsidized coverage through the private health insurance provider Tranquillidade Inbound flight costs reimbursed after 6 months of employment, up to 300 Euro Relocation bonus: You will receive 400 euros gross per month on the first three salaries if you move to Porto from abroad Monthly subscription fee of 10 Euro for Urban Sports membership (gym, surfing, etc.) Mental wellbeing – Access to 2 free sessions of psychological support via Instahelp, with additional sessions available at extra cost Training period integrally paid Monthly performance-related bonus Lunch allowance