Campaign & CRM Intern

Job description

At Joko, our mission is to we help consumers save time and money when shopping online or in-store. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter. Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 🧚 OUR MARKETING TEAM No one is more creative and data-driven than this team; they truly combine the best of both worlds. The Marketing team's mission is to put our product into the hearts and hands of millions of users around the world. - The Growth Team builds and scales innovative growth engines to conquer markets, attract, and retain users. - The Brand & Communications Team shapes Joko's long-term vision and builds a lasting emotional connection with users. - The Campaign & Merchandising Team drives our B2C campaign calendar and elevates the shopping experience. - The B2B Marketing Team positions Joko as the top partner in our space and builds a standout employer brand. Led by Isa, our CMO, the team is constantly innovating to take the business to new heights. 🎯 WHAT YOU WILL DO As a Campaign & CRM Intern, your main mission is to help bring Joko's biggest commercial moments to life across push, email, and in-app channels, combining creativity, data, and technology to deliver personalized experiences that make every message and every deal feel meaningful. You will report to the Campaign & Merchandising Manager and partner daily with the Brand, B2B, and Product teams. - Plan and launch B2C campaigns: Coordinate and execute marketing communications (push, email, in-app) based on the campaign calendar and business priorities, working closely with the Brand and B2B teams. - Own a piece of our homepage merchandising: Help design and optimize in-app merchandising assets (XL Banner, Animated Banner, Merchant Slider) so the best deals reach the right users at the right time. - Contribute to our content factory: Work with the Brand team and AI tools to produce and scale high-quality, on-brand content across channels, from ideation to production. - Help drive our biggest commercial moments: Support flagship campaigns such as Black Friday/Black November and seasonal sales, from concept to execution across all touchpoints. - Analyze and optimize: Monitor communications and merchandising performance, run A/B tests, and turn data into actionable recommendations for future campaigns. 👀 WHO WE'RE LOOKING FOR - Education: Master's degree from a business or communication school, ideally with a marketing focus. - Experience: You're looking for a 6-month internship and have at least one prior experience in marketing or CRM. - Languages: Native-level French and proficient English, both written and spoken. - User-centric: You're always eager to understand users, how they think, what they value, and how they respond to communications. - Curious about data and automation: Analytical and detail-oriented, with a genuine interest in how data and AI can make campaigns smarter. - Culture fit: Proactive, collaborative, and eager to learn fast in a dynamic, fast-growing team. - Team player: You communicate clearly and collaborate easily with different teams. - Location: France (Paris) or Spain (Barcelona). 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: - Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. - Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: - 💸 Top-market compensation - 📈 Equity for everyone with the chance to own a piece of what you build - 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills - 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings - 💪 Contribution to your ClassPass subscription - 🍼 8-week leave paid 100% for the second parent - …and much more, check the full list here https://notion.so/joko/20f4ead2bfc54137b9d805bd9abbb758?pvs=4&v=e2baac50c1844149a219895e0d1c2912! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments - For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). - For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.