Campus Safety Officer

Job description

ABOUT THE POSITION : Campus Safety Officers are the primary crime prevention, security patrol, and first responder roles for The Claremont Colleges. Campus Safety Officers are committed to protecting and serving the community of the member institutions and The Claremont Colleges Services with courtesy and respect for every individual’s dignity and legal rights. Officers are expected to be very visible in the community and must carry themselves in a way that projects confidence, good will, and honorable behavior at all times. These are emergency response positions and at any time may be required to immediately respond to security, safety, medical, life-threatening, or other urgent situations. Once dispatched or upon encountering issues on campus, this position is the primary link between people on the TCC campus and the Campus Safety Dispatcher. ESSENTIAL FUNCTIONS The following are the fundamental duties and responsibilities of this position which the incumbent must be able to perform to fulfill the purpose and requirements of this position. Crime Monitoring, Prevention, and Response: Ensure the protection of property and community members and the best environment for their safety through proactive and timely performance of duties. Patrol the campuses and a nticipate and intervene in potential and actual incidents where persons and/or property may be at risk of harm or damage. At all times be alert and aware of surroundings and conduct self with strong integrity, maturity, and dependability. Use exceptional judgement to determine when to convey authority. Practice de-escalation of conflict and potential danger, and compliance communications as a first resort. Conduct routine patrols driving a utility cart or automobile, riding a bicycle, and/or walking. Responsible for the safe operation of golf(utility) carts, adhering to manufacturer-specified weight limits and safety requirements at all times. Conduct security checks of premises and facilities to ensure use and access by appropriate individuals. Use exceptional tact and judgment. Be courteous and respectful in all interactions. Conduct self with strong integrity, maturity, and dependability. Uphold a high standard of behavior, safety, and sensitivity to cultural diversity. Respond and ensure that unauthorized individuals leave the premises. May require limited use of force, as authorized by law. Respond immediately and at any point while on duty to non-emergency and emergency calls and incidents. Perform event security duties, including monitoring and guiding contract security personnel, checking identification, controlling the flow of alcohol, monitoring attendees’ behavior, and other general safety issues. Provide safety escorts to students, faculty, and staff. Obtain and maintain knowledge of applicable municipal, state, and federal crimes and the policies of the member institutions of The Claremont Colleges and enforce as needed. Conduct initial investigations. Gather evidence and interview victims, witnesses, and suspects. Write incident reports and law enforcement related initial crime reports. May testify and present evidence in college judicial hearings or court proceedings. Coordinate and guide responding police and fire/paramedic units in person, by phone, or wireless radio. Understand, follow, and promote proper department protocols and procedures. Uphold a high standard of behavior, safety, judgment, and sensitivity to cultural diversity. Emergency Support & Response: Assist with building evacuations and maintaining order in the event of an emergency. Triage medical calls and administer basic first aid, CPR, AED, and NARCAN when necessary. Administrative & Other Duties: Report crimes and violations of the regulations of The Claremont Colleges, verbally and in writing, to proper authorities. Campus Security Authority : The Campus Safety Officer is designated as a Campus Security Authority under the Clery Act, whose primary responsibility is to “report allegations made in good faith to the reporting structure established by the institution.” Within The Claremont Colleges Services (TCCS), the reporting structure is the TCCS Campus Safety Department. Perform other related duties as assigned. QUALIFICATIONS Education/Training : High school diploma or the equivalent. Experience : None required. Certifications/Licenses: Current State of California Bureau of Investigative & Security Services (BSIS) 40-hour certification. Current Heartsaver First Aid/AED/CPR cards and proof of certification; OR must complete within 90 days of hire. Completed baton and OC pepper spray permits per AB 2880; OR must complete within 90 days of hire date. A valid driver’s license and a driving record acceptable to TCCS’s automobile liability insurer. Competencies : Exceptional interpersonal and customer service skills are critical for this position, including strong ethics, maturity, tact, adaptability, and awareness of the audience. Strong leadership skills and ability to think critically and maintain composure in high-pressure, crisis, and adverse situations, or if subject to disrespect or aggression. Analyze complex and urgent situations quickly and objectively and determine proper courses of action to be taken. Multi-task, prioritize, and manage time effectively in a fast-paced environment. Maintain confidentiality. Proficient English language skills, including reading, writing, understanding, speaking, and following directions. Strong ability to write clearly and concisely in English, with proper spelling and grammar, to prepare incident and investigation reports and documents which may be used by city police and/or in college judicial hearings or court proceedings. Knowledgeable of Microsoft Word, Excel, and Outlook, databases, and electronic timekeeping system. Able to learn other computer technologies and systems as needed. Use report writing software to enter and update crime reports. Use a portable radio, tablet, computer, camera, and other related technologies. Ability and willingness to work overtime hours when necessary. Train, inspire, and guide all staff assigned to the team. Treat all people with fairness, equality, and respect. Create and maintain a positive and respectful work environment, free of fear and intimidation. Always demonstrate and promote integrity and the highest standards of professional conduct, with sensitivity for the perception of security/law enforcement personnel in a culturally diverse and socially aware environment. Be sensitive to and embrace cultural, religious, ethnic, and lifestyle diversity. Establish a professional and courteous working relationship with individuals from all The Claremont Colleges campuses and external agencies. Preferred Qualifications: Strong preference for at least one year of experience in a similar environment with experience performing safety and/or security patrol services to deter criminal activity at a licensed security department. Experience conducting investigations and writing incident reports or law enforcement initial crime reports. Experience with public safety Computer-Aided Dispatch (CAD) and Records Management Systems (RMS). Work Schedule : Officers work a 4/10 schedule; meaning 4 days per week, 10-hour days. Campus Safety has three main shifts: Day shift (6am to 4:30pm), swing shift (3:30pm to 2am), and night (8:30pm-7am). Must be available and willing to work any shift assigned (day, swing, night) on all days of the week (weekdays, weekends, and holidays). Assigned shifts may be scheduled for up to six (6) months. Holiday, weekend, and evening work hours are often required. Regular hours may vary due to needs of the organization or because of special events and major incidents. COMPENSATION Pay : The pay rate for this position is $24.84/hour. Benefits : This position is eligible for our employment benefits package including: medical, dental, vision 10% retirement contributions after one year (no matching required) group life insurance generous time off professional development funds discounts for mobile plans, software, and entertainment access to fitness facilities and more! PHYSICAL REQUIREMENTS Satisfactory results on the following post-offer pre-employment test(s): ☒ Drug and alcohol screening test Sedentary work that primary involves sitting and standing: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Active work that primary involves standing and walking: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Light work that involves moving objects weighing up to 10 pounds: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Medium work that includes moving objects weighing up to 25 pounds: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Medium work that includes moving objects weighing up to 40 pounds: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Heavy work that includes moving objects weighing up to 50 pounds: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Operate a street legal golf cart, a company automobile, or other heavy machinery: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Read or write electronic or printed materials: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Communicate verbally in person, by phone or another device: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Moving body into different positions to work down low, overhead, or outward: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Work involving climbing ladders, stairs, scaffolding, or similar: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work in various environments including low, high, tight, low-ventilation, or confined spaces: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work indoors in climate-controlled spaces: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Work outdoors in various weather conditions: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Work in a noisy environment: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Wear: ☒ Uniform ☐ Work or Non-Slip Shoes ☐ Personal Protective Equipment Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed. ADA/OSHA: This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Equal Opportunity Employer: TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.