Campus Security Officer, Full-Time (Overnight Shift)

Job description

GO BEYOND THE IVY Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events. Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures Each brand stands as unique as the teams that drive them. We welcome you to learn more about us. JOB TITLE: Campus Security Officer (Full-Time, Overnight Shift) DEPARTMENT: Security Operations ORGANIZATION: Chicago Cubs REPORTS TO: Senior Supervisor, Campus Security Operations FLSA STATUS: Non-exempt COMPENSATION: New hire pay rate $21.45 BEING PART OF THE TEAM Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, who work in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort. Are you ready to be part of it? OUR STORY THE CHICAGO CUBS FRANCHISE is a charter member of Major League Baseball’s National League. Since 1876, the team has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee sign, iconic Wrigley Field has been the home of the Chicago Cubs since 1916, making it the second oldest ballpark in Major League Baseball. HOW YOU’LL CONTRIBUTE: The Safety and Campus Security Officer provides a safe and pleasant environment for all visitors, guests, and employees at all Chicago Cubs Properties. The Safety and Campus Security Officer performs proactive safety and security functions when coping with safety hazards, undesired behavior, disturbance, crime, threats to life and/or property. The Safety and Campus Security Officer is an integral part of the Cubs organization and will assist other departments, vendors, and agencies as needed. In all situations, the Officers perform their duties in a courteous, professional, and restrained manner, through legal methods approved by law and adhere to Chicago Cubs policies. Departmental placement of successful applicants will be determined per required qualifications and through the screening and selection process. This position is designated as an "essential employee" and may be required to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage. Candidates must be available to regularly work the following shift: Overnight Shift: 10:45pm-7am (off days Wednesday and Thursday) THE DAY-TO-DAY: Conducts the required patrols as outlined by post instructions and/or by the shift Supervisor. In a manner that is investigative, complete, and competent and aligned to the standards of the Chicago Cubs, ensuring that the properties remain safe and secure. Responsible for maintaining order on the property, utilizing respect, care and to the greatest extent possible, positive customer service in dealing with guests, visitors, employees, and contractors/vendors. Responsible for ensuring that trespassers and undesirable individuals are kept off of the property, utilizing the legal methods as outlined in Cubs policies and procedures. Take recommended action to deal with undesired conduct and law violations in compliance with established policy. Prepared to take immediate and appropriate action in responding to emergency situations. Submit well-written and comprehensive reports outlining facts regarding complaints, observations, actions taken and investigative findings. Advise the Supervisors and the Director of Campus Security Operations Assistant Director of Physical Security Operations of all activities that would be deemed of interest, importance and/or of concern regarding the property or any activity on or around Chicago Cub's Properties. Perform frequent interior and exterior patrols, monitor alarms and security, cameras, control access, receive/transfer incoming calls, receive/log incoming packages/mail, and document safety/security violations and/or hazards. Complete all duties and posts as otherwise assigned in a timely , professional, and in a service focused manner. WHAT YOU’LL BRING: Must be a current member of the Chicago Cubs Security Operations Department Excellent organizational abilities to handle multiple tasks, establish priorities, deliver effective results, and consistently meet tight deadlines and targets Understands the need for information integrity and pays attention to maintaining accurate and timely information An effective communicator orally and written, with demonstrated interpersonal skills Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, and Internet Demonstrated ability to address and resolve conflict including but not limited to verbal and physical tactics Ability to operate under pressure, tolerate stress and handle re-prioritizations. Must be able to work flexible hours including evenings, weekends and holidays as needed Demonstrated ability to work and collaborate in a team environment Strong attention to detail including time management and organizational skills Strong work ethic and a desire to build a career in the safety and security industry Able to perform the following physical tasks: bend, squat, kneel, twist, climb flights of stairs, walk on uneven ground, walk/run up and down ramps, walk and stand for extended periods of time, assist patrons up and down stairs, wipe down seats in sections daily, and give appropriate directions Must be able to lift up to 25 lbs. on a regular and continuing basis and lift up to 50lbs on an occasional basis High school diploma, and two-years of related experience and/or training Must be at least twenty-one (21) years of age WHAT SETS YOU APART: A passion for The Cubs and its unique history A positive attitude Demonstrated ability to thrive in a team setting Responds well to coaching and feedback Associates degree (A.A.) or equivalent from two-year College or technical school Military, Law Enforcement, and/or Security Experience. Guest Service Experience Knowledge of MLB Security policies and procedures Fluent in Spanish TOTAL REWARDS: On-site parking Transit benefits Paid time off: Personal, Sick, Vacation Time Complimentary Meal & beverage plan Cubs home game & spring training game ticket allotment Access to campus wide Wrigley Field events & pre-sales Health benefits & eligibility provided by Union Health & Wellness engagement & programming Variety of associate special events , volunteer opportunities, and partnership discounts Complimentary access to EV charging stations Subscription to Marquee Sports Network * This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. The expected hiring compensation for this position is either at this rate or near the midpoint of the stated range. The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here , and we celebrate what makes each of us unique. Response Expectations: Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you. T h e Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.