Cancer Care Coordinator - Surgical Oncology

Job description

Department: 02160 AMG ASLMC Surgical - Hematology/Oncology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday 8a-4:30pm Some travel with surgical team may be required Primary clinic location is Aurora St Lukes, Milwaukee WI Pay Range: $41.10 - $61.65 Major Responsibilities: Provides for continuity of care by ensuring smooth transitions between care settings according to critical pathways (algorithms). Develops a relationship with patient and their primary care physician to facilitate and/or navigate through a cancer diagnosis, subsequent treatment and follow-up to reflect continuity of care. Personalizes the approach to patients with cancer to maximize service management. Completes a nursing assessment with a focus on disease site which has program accountability and identifies the patient's individualized needs. Integrates with other departments and disciplines to develop plan of care. Provides evidence-based practice in the role as cancer care coordinator. Guides patients with suspected cancer through the diagnostic phase. Tracks the testing and diagnostic reports through the system to ensure timeliness. Provides biopsy procedure follow-up phone calls as needed. Communicates necessary information and collaborates with physicians/office staffs, hospital departments/staff, health care providers, other disciplines and community agencies regarding the patient diagnosed with cancer. Refers patients to appropriate resources (i.e., Financial Counseling, cancer counseling center services, clinical trials nurse for research programs). Acts as advocate for patients with cancer. Maintains contact with patients requiring ongoing support as necessary. Identifies patients with compromised coping skills or lack of social support. Facilitates support group for patient with cancer and family members/significant others. Collaborates with other caregivers to develop optimal systems, which achieve the most effective patient/family outcomes. Provides in-services and education offerings to staff. Assists leadership in the interview process and with orientation and training of staff, student nurses, etc. Counsels and educates patients and their family members on issues of prevention and the early detection of other cancers in which they might be of risk. Evaluates and selects or designs patient education materials on specific disease site programs. Actively seeks opportunities to promote awareness of specific cancer disease site program. Provides community education/outreach, e.g., health fairs, phone banks, Cancer Awareness month. Provides workshops, seminars and presentations to audiences in the professional and lay community. Partners with leadership staff in cancer services to develop a vision for the care of patients in the specific disease site program. Participates in the development of the annual goals and objectives for the program services and in the development, implementation and maintenance of Quality programs that include evaluation of costs, patient care, and customer satisfaction. Utilizes data to implement "best practices". Analyzes variances in standard treatment guidelines (NCCN guidelines algorithms) for initiatives with cancer to improve quality and efficiency, control costs, and provide systematic approach to the patient's total care. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Registered Nurse license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required. Education Required: Associate's Degree in Nursing. Experience Required: Typically requires 5 years of experience in clinical nursing. Knowledge, Skills & Abilities Required: Working knowledge of the components of quality and acute patient care needs specifically related to the area/function in which care management will be performed. Excellent analytical and interpersonal communication skills necessary to negotiate with families, patient, physicians and third party payers for optimum plan. Demonstrated ability to work well with physicians and other professionals in a direct and positive manner. Demonstrated ability to operate all equipment necessary to perform the job, i.e., FAX, computer, copier, telephone system. Physical Requirements and Working Conditions: Manual dexterity required for operation computer and calculator. Visual acuity required to facilitate review of written documents/computer screens, medical records, and to record information accurately. Clear oral communications and hearing acuity required for receiving instructions and converse on standard telephone. Functional speech and hearing to allow for effective communication of instructions and conversation over the telephone. Exposed to normal office environment. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.