Card Acceptance Specialist

Job description

Job Family Group: Business Support Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team? Join our Team and advance your career as a B2C Card Payment Advisor (Entry level) In this role You will: Liaise with in-country marketing and operations partners, Technology, Operations and business colleagues and relevant vendors to assist with delivery of B2C Payment acceptance projects, and enhanced functionality for valuable service propositions Support and coordinate delivery of B2C payment acceptance projects, including onboarding/offboarding payment methods, enabling new payment functionality and supporting strategic programmes such as BPme, GSD, TaaS, EV pulse Collect and analyse in-country market information, compliance & incident updates Prepare and collate transactional B2C data insights for European Fleet, marketing, leadership and other stakeholders. Identify local market trends and emerging risks Ensure continuity of B2C cards acceptance Conduct and monitor transactional/interfaces/invoices/fees point of view, including invoice checking, chargeback review and data correction with vendors/acquirers and dealer/site settlement Maintain and assist on B2C payment Operations Standards Manuals where applicable Act as in-country contact person to local schemes, vendors, acquirers, and potential external bodies/forums Support retail, EV and loyalty payment development initiatives to increase payment range offer What You will need to be successful: Experience with the B2C payment market Excellent verbal and written English; German is an advantage Strong understanding of the IT aspects of payment processing Understanding of the European B2C payments and acceptance systems Strong communication, networking and stakeholder management skills Ability to work independently and manage multiple priorities Proven ability to manage, liaise and develop relationships, influencing and facilitation skills Strong track record for dealing with complex situations that result in enhanced value Analytical skills to translate market insights into payment improvement ideas Experience in international project coordination is good to have At bp, we provide the following environment & benefits to you: Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Hybrid working arrangement aligned with team arrangements and business needs Opportunity to build up long term career path and develop your skills with wide range of learning options Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules Family friendly workplace e.g.: Extended parental leave, Mother-baby room Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program Possibility to join our social communities and networks Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us! At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions. Travel Requirement: Some travel may be required with this role, this is negotiable Relocation Assistance: Relocation may be negotiable for this role Remote Type: This position is a hybrid of office/remote working Skills: Adaptability, Authenticity, Collaboration, Communication, Continuous Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital Fluency, Ethical judgement, Excellence, Influencing, Knowledge Sharing, Listening, Managing volatility, Problem Solving, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills ​ Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.