Card Product Manager

Job description

**About Us** Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. As part of the Bybit Card Product team, you will play a pivotal role in shaping the strategy, roadmap, and execution of one of Bybit’s core products—the Bybit Card. In this role, you will define and build scalable payment experiences, bridging traditional financial infrastructure with cryptocurrency. While your primary focus will be on end-to-end product development and user journey optimization, you will also closely collaborate with cross-functional teams to drive acquisition, conversion, and retention. You will manage a team of up to 5 people. **Key Responsibilities** **Product Strategy & Roadmap** - Own the global card product vision, strategy, and roadmap, aligning with broader company objectives and user growth goals. - Define market-specific requirements and prioritize features that elevate the Bybit Card experience across multiple regions. **End-to-End Feature & Flow Design** - Design, build, and optimize core card product flows, including application onboarding, KYC/compliance checks, digital/physical card issuance, wallet linking, and transaction experiences. - Drive the user experience around rewards, cashbacks, VIP tiers, and card management features to maximize user activation and retention. **Market Launches & Localization** - Lead go-to-market (GTM) execution for new market expansions and product features, orchestrating internal testing, alpha/beta phases, and full commercial rollouts. - Partner with local compliance, legal, and risk teams to ensure card features adhere to regional financial regulations and card network rules. **Partner & Vendor Integration** - Collaborate with external partners—including card schemes (Visa/Mastercard), BIN sponsors, processors, and banking partners—to build and expand technical capabilities. - Define requirements for platform API integrations, ledger systems, and processor hooks to support real-time settlement and authorization. **Data-Driven Optimization & Conversion** - Define key product metrics (e.g., application conversion, active card usage, transaction volume, churn rate) and continuously optimize the user journey using product analytics. - Conduct user research and competitive benchmarking to identify growth opportunities and feature gaps. **Cross-Functional Leadership & Operational Alignment** - Work closely with Card Operations, Engineering, Design, Customer Support, Risk, and Marketing to ensure seamless feature delivery and post-launch support. - Serve as the core product owner translating complex financial and operational realities into intuitive, user-centric product experiences. **Requirements** - **3–5+ years** of product management experience in fintech, card issuing, crypto, or digital payments platforms. - Strong understanding of card management systems (CMS), payment processor integrations, and card network rules/ecosystems (Visa, Mastercard, etc.). - Proven track record of taking complex fintech or payment products from concept to launch across international markets. - Strong user experience (UX) mindset with an ability to simplify complex crypto and fiat payment interactions into intuitive user flows. - High autonomy and creative problem-solving skills; ability to make strategic decisions independently without requiring detailed top-down guidance. - Professional fluency in **English** (written and spoken) is required. Proficiency in **Mandarin Chinese** is a plus. - Excellent cross-functional leadership and stakeholder management skills, with a track record of driving results across matrixed, multi-cultural teams. - Strong analytical skills, comfortable using data to validate hypotheses, define success metrics, and optimize transaction funnels. **Why Join Us** At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.