Care Coordinator

Job description

About the role This role supports Christ Covenant's Pastor of Families and Care by managing member care systems, benevolence requests, while coordinating elder and deacon development and communication. It also provides direct administrative and project support to the Pastor, keeping ministry priorities, meetings, and initiatives on track. What you'll do Member Care Help create and manage systems and platforms, and oversee all processes for member care. Track member care needs and ensure timely follow-up. Monitor the care email and keep records of incoming care requests. Collaborate with Member Engagement Team (MET) Leads to coordinate trainings, communication, and recruitment for the team. Serve as the staff contact for the Member Engagement Team Benevolence Committee, managing benevolence requests, communicating with requesters, presenting cases, preparing payments and documentation, and ensuring follow-up. Serve as a warm, responsive point of contact for member care needs, including calls, emails, and personal follow-up. Oversee the Private Care List in partnership with elders, and facilitate semimonthly check-in meetings with the Care Team. Coordination of Elders and Deacons Coordinate the development and training of elders and deacons. Support and manage the deacon ministry with the Deacon Chair and leadership team, including weekly meeting preparation and hosting. Gather and provide elders with measurable data to identify members who need support. Coordinate with the Assimilation Coordinator and Executive Assistant to the Executive Pastor to deliver relevant data to elders for meaningful member engagement. Assist the Pastor of Families and Care with elder and deacon communication. Administrative Provide logistical and organizational support for family ministry and member care initiatives, such as Aspiring Elders/Elder Development, the Benevolence Policy, support documents, and Parent Orientation. Oversee the coordination of the Praying Ministry and collaborate with the Communications team to manage and maintain the Praying Ministry webpage. Assist Pastor of Families and Care Manage the Pastor of Families and Care's calendar, including meetings, appointments, and ministry events. Assist with project planning and tracking to ensure timely completion of ministry goals. Assist in setting and managing priorities with the Pastor of Families and Care. Prepare agendas, notes, and follow-up action items for key meetings. Qualifications Bachelor’s (B.A.) 3-4 years of administrative experience Demonstrates spiritual maturity and character consistent with the values of Christ Covenant. About Christ Covenant Church Christ Covenant is a gospel-centered, multi-campus church in metro Atlanta, committed to making disciples who make disciples through intentional, Spirit-led ministry. We are are dynamic, growing church of believers who foster authentic community, theological depth, and missional living. Whether you’re exploring faith, seeking spiritual growth, or ready to serve, you'll find a warm welcome and meaningful opportunities to grow as a follower of Jesus. Core Mission & Values The heartbeat of the church: “Know the gospel, love the kingdom, live the mission.” Driven by belief in the Bible’s authority, cultural engagement, and gospel discipleship across all life stages and spheres Vibrant Ministry Life Cohorts for kids, students, college, young adults, men, women, and artists, each focused on relational discipleship grounded in scripture Small groups, Sunday classes, and thematic events help individuals find community and spiritual growth Engaged Community A thriving environment where families, professionals, creatives, and ministry leaders connect and serve. The church is known for its warm hospitality and depth of teaching . Through gospel-driven mission efforts—both locally and globally—they seek to widen their Kingdom impact . Locations & Gatherings Armour Collective (Buckhead): Sundays at 9 AM, 11 AM, and 5 PM, at 221 Armour Dr NE Sandy Springs campus: Sundays at 9 AM and 11 AM We are a gospel-centered family on mission to make Jesus known. We desire to know the Gospel, love the kingdom, and live the mission. At Christ Covenant, we believe that culture shapes both the heart and mind, aligns with our strategic vision, and motivates the behaviors necessary to fulfill that vision. In essence, the culture we pursue can be summed up in one word: pursuit—a continual, wholehearted pursuit of Christ, His kingdom, and His mission. We believe that a continuous pursuit of these values will produce the behaviors and processes needed to support a thriving church ministry. All employees and staff members at Christ Covenant are expected to embody the following core values: God’s Glory Excellence Trust People Clarity Generosity Accountability