Care Expert Navigator

Job description

Mediclinic Louis Leipoldt | Bellville, Cape Town | South Africa Closing date: 23/09/2026 Number of positions: 1 Recruiter name: Nadia Botha Reference number: 73604 Workplace Type: [[cust_WorkplaceType]] Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams. KEY RESPONSIBILITY AREAS 1. Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge 2. Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers 3. Fulfil a patient liaison role throughout the delivery of the Care Expert product 4. Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance 5. Drive a culture of improvement, quality and cost efficiency 6. Ensure effective communication and empowerment around value based care within the units REQUIRED EDUCATION Degree / Diploma in General Nursing or B-degree in ancillary services REQUIRED EXPERIENCE 5 years’ experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting or Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.) REQUIRED JOB SKILLS AND KNOWLEDGE Pharmacology, including Clinical pharmacy and antimicrobial stewardships Clinical information capturing and data analytics Cost per event management Nursing care within an acute-care setting Evidence-based practice and guidelines Computer literacy (MS Office) Risk identification and supporting protocols, e.g. IPC Clinical pathways All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile