Care Management Director

Job description

Position Summary We are seeking an experienced and compassionate Director of Care Management to lead and oversee the daily operations, strategic development, and quality performance of our chronic care management and behavioral health integration services. This leadership role is responsible for ensuring high-quality, patient-centered care coordination while driving operational efficiency, compliance, and positive clinical outcomes. The ideal candidate is a strong clinical leader with experience in care management, utilization review, and interdisciplinary team leadership. Key Responsibilities Provide leadership and oversight for all care management program operations Develop and implement strategies to improve patient outcomes, reduce readmissions, and enhance care transitions Supervise and train care management staff Monitor quality metrics, KPIs, and regulatory compliance standards Collaborate with providers, administration, and interdisciplinary teams to improve coordination of care Oversee utilization management, care planning, and resource coordination processes Conduct program evaluations and identify opportunities for workflow and performance improvement Ensure accurate documentation and compliance with organizational, state, and federal requirements Assist with policy development, staff education, and process standardization Qualifications Registered Nurse (RN) required; BSN preferred Minimum 5 years of care management in hospital, outpatient, behavioral health, or multi-site healthcare settings Minimum 2 years of leadership or supervisory experience Strong knowledge of healthcare regulations, utilization review, discharge planning, and quality improvement Experience with EMR systems and healthcare documentation standards Excellent communication, leadership, organizational, and problem-solving skills CCM or ACM certification a plus MDB Health Services Overview MDB Health Services provides medical and psychiatric services to residents in long-term care facilities across Mississippi, Louisiana, Arkansas, Tennessee, Kentucky, and Texas. As the region’s largest LTC healthcare provider, we are proud to have an exceptional team of physicians, nurse practitioners, and therapists dedicated to delivering high-quality, compassionate care. For more than 13 years, we have built a strong reputation among both clinicians and long-term care communities by going above and beyond to help facilities provide the best possible healthcare to their residents while remaining people-first in everything we do.