Career Consultant

Job description

Career Consultant – Workforce Development Reports To: Program Manager, WFD; Coordinator, WFD Employment Class: Professional Hourly – Non-Exempt Summary The Career Consultant will leverage their expertise in work-readiness training, career coaching, modern job search techniques, and employment to support clients with in achieving their career goals while providing hands-on job coaching and individualized career support. Essential Job Functions • Provide personalized job coaching to participants before, during, and after placement, focusing on both technical job duties and essential workplace behaviors. • Assist individuals in identifying career goals, overcoming barriers, and developing skills necessary for long-term success in employment. • Guide participants through career exploration, job search strategies, and professional development to enhance their marketability. • Deliver workplace readiness training, teaching soft skills such as professionalism, adaptability, communication, and teamwork. • Offer one-on-one coaching and support to help participants build confidence, navigate workplace challenges, and understand employer expectations. • Develop individualized employment and training plans that align with employer needs and job-seeker capabilities. • Act as a liaison between participants and employers, fostering successful job placements and ensuring a positive experience for both parties. • Provide on-the-job coaching, addressing performance improvement, work ethic, reliability, and employer feedback to enhance long-term retention. • Maintain accurate records, evaluate program performance, and ensure positive customer experiences through effective communication and problem-solving. • Foster strong business relationships and understand the needs of employers in the workforce development system. • Utilize database management systems to track participant progress and outcomes. • Meet established employer engagement goals and an 85% job placement rate. Education & Experience • Minimum of two years of experience in Workforce Development, Outplacement, Recruitment, or Vocational Counseling. Key Skills & Abilities • Strong coaching, mentorship, and communication skills. • Ability to engage customers professionally and provide effective job coaching for career success. • Public relations, marketing, and business relationship-building expertise. • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). • Organized, independent, and capable of multitasking under pressure. • Strong analytical and judgment skills to address challenging situations. • Ability to leverage AI tools to create a more efficient on boarding and intake process for clients. Work Environment & Physical Requirements • Office-based environment with moderate noise levels. • Requires extended periods of sitting, standing, or walking. • Repetitive wrist, hand, and finger movements for typing and computer work. • Occasional lifting of up to 15 pounds. • Must be able to travel as needed. • Regular attendance is essential.