Caregiver Support Manager

Job description

Lead with Expertise. Empower with Compassion. Deliver Excellence Every Day. At Caring Senior Service, we are seeking a seasoned care professional ready to step into a high-impact leadership role as Caregiver Support Manager. This opportunity is designed for experienced caregiving leaders — professionals who combine hands-on CNA or direct care expertise with strong operational judgment, team leadership, and organizational excellence. In this role, you will drive care coordination strategy, mentor and develop caregivers, and ensure seamless communication across clients, families, and agency leadership. You will serve as the operational backbone of daily care delivery — aligning schedules, managing documentation, resolving challenges proactively, and elevating both caregiver performance and client satisfaction. Your frontline experience will inform smarter staffing decisions, strengthen accountability, and enhance the overall quality of service. If you are a mission-driven professional who understands that exceptional senior care requires both clinical insight and decisive management, this is your opportunity to lead with authority while making a meaningful difference in the lives of families every day. What You’ll Do Recruit, Train, and Support Caregivers Build a reliable, compassionate caregiving team through thoughtful hiring, onboarding, training, and ongoing support. Coordinate Care & Scheduling Manage daily caregiver schedules, handle call-offs and coverage needs, and ensure continuity of care through organized planning and follow-through. Assist With Client Onboarding & Care Plans Support client onboarding, help coordinate care plans, and ensure client needs are met consistently and documented accurately. Build Strong Client & Family Relationships Communicate proactively, respond to concerns, and maintain clear, professional documentation and communication. Provide Hands-On Care When Needed Step in to assist with ADLs, companionship, and meal preparation to ensure uninterrupted care. What We’re Looking For 5+ years of senior caregiving experience required (CNAs strongly encouraged to apply) Strong leadership, communication, and problem-solving skills Highly organized with the ability to manage schedules, documentation, and multiple priorities Comfortable using computers, scheduling systems, email, and basic office software Compassionate, dependable, and team-oriented Valid driver’s license and ability to pass background checks Schedule & Pay Schedule: Monday–Friday, 8:00 AM–5:00 PM On-Call: Rotating evenings/weekends Compensation: $45,000–$50,000 annually + bonus structure Benefits: Mileage reimbursement & Paid Time Off (PTO) At Caring Senior Service, leadership isn’t about filling shifts — it’s about elevating lives. If you’re ready to bring your experience, integrity, and heart to a team that values excellence, accountability, and meaningful impact, we invite you to step forward. Join us in shaping the standard of senior care in our community — and build a career where your leadership truly matters.