CargoWise Global Operations Systems Program Director

Job description

About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Purpose Own and lead the end‑to‑end delivery of Brink’s Global Operations Systems Program Director , driving the re‑implementation and convergence of CargoWise, Footprint, Trackonomy, and the future BGS technology stack to deliver a standardized, automated, and scalable global operating model with measurable business outcomes. Primary Accountabilities 1. Enterprise Program Ownership Own program delivery. Single point of accountability for system implementation outcomes across Operations, IT, Finance, and Market Units Ensure delivery of productivity, service quality, financial controls, benefits realization/ budgets/ resourcing, and customer experience improvements 2. Global Operating Model & Standardization Drive definition and deployment of a global “to‑be” operational template (L4 processes, SOPs, RACI, KPIs) Balance global standardization with local regulatory and legal requirements Ensure systems enforce standard process execution 3. Core Platform Re‑Implementation Leadership Lead re‑implementation and optimization of CargoWise, Footprint, Trackonomy, and integrated platforms Own sequencing, dependencies, rollout strategy, and legacy system exit Drive fit‑to‑standard decisions and minimize customization and technical debt 4. Automation, AI & Digital Enablement Embed eliminate / standardize / optimize / automate / robotize principles by design Sponsor straight‑through processing, workflow automation, OCR/ICR, and AI use cases Prioritize scalable capabilities over isolated point solutions 5. Governance & Executive Decisioning Establish and run global governance, steering forums, and Go / No‑Go decision gates Proactively manage cross‑functional risks, trade‑offs, and escalations Provide clear, outcome‑based reporting to ELT and sponsors 6. Change, Adoption & Capability Uplift Lead global change, training, and adoption strategy with minimal service disruption Ensure knowledge transfer, operational readiness, and sustainability post‑program Embed continuous improvement as a permanent operational capability 7. Partner & Vendor Accountability Own senior‑level engagement with system integrators and technology partners Ensure delivery quality, commercial discipline, and contractual accountability Education & experience University Degree in Engineering, IT or adjacent areas 10+ of system implementation leadership 10+ multi-country team leadership exp Desirable international working experience Logistics experience is an advantage. Process improvement and system implementation are a must have Leadership Capabilities Enterprise transformation leader , not a PMO role Authority across Ops and IT delivery Measured on outcomes and value realization , not milestones Collaboration, influencing What’s Nex t? Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.