Case Manager

1pyra)mid_health&care

Newport News, VA · Newport News · United States

Posted Aug 20, 2026

Other
Client Support

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Case Manager – Newport News, VA

Summary

Pyramid Healthcare at Newport News is seeking a dedicated Case Manager to support adults with Substance Use Disorders. This role involves coordinating aftercare appointments, communicating with referral sources, legal entities, and other agencies, and helping ensure continuity of care throughout the treatment process.

Responsibilities

Assess client needs and arrange appropriate services across the full continuum of care
Coordinate aftercare plans, appointments, schedules, and meetings
Facilitate halfway house interviews and placements as needed
Collect necessary information and releases from clients, families, and referral sources
Maintain accurate communication and documentation with external stakeholders regarding client treatment plans and progress
Perform additional duties as assigned

Required Skills & Experience

Bachelor’s degree in a related field required; Master’s degree preferred
Two years of previous case management experience preferred

Schedule

Monday–Friday with rotating Saturdays
8:00 AM–4:30 PM

Compensation

$18.00–$20.00 per hour, based on experience

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.