Case Manager, Outreach Manhattan

Job description

ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home. Reporting to the Clinical Coordinator, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35-hour work week. ESSENTIAL DUTIES: • Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals • Conduct psychosocial evaluations • Connect clients to psychiatric services • Connect clients to medical treatment and substance use treatment facilities when applicable • Obtain identification, public benefits, and other applicable income sources for clients • Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans • Prepare all documentation for housing applications • Assist and counsel clients in the process of obtaining permanent housing • Maintain record keeping in compliance with agency standards as well as those of City and State agencies • Intervene in crisis situations • Escort clients to appointments when needed • Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures • Performs other related duties as assigned MINIMUM QUALIFICATIONS: • Bachelor’s Degree or equivalent work experience • Two years of experience working with homeless adults and substance abuse issues preferred • Experience with harm reduction and motivational interviewing techniques strongly preferred • Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment • Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs • Excellent writing and communication skills • Bilingual Spanish/English is preferred EOE/M/F/Vet/Disabled