Caseworker – Legal Support Assistant

Job description

Are you highly organized, detail-oriented, and motivated by the opportunity to support others through their immigration journey? Join a legal team with international reach, committed to meaningful work and professional excellence. **About Us :** Immiland Law is a legal firm dedicated to providing high-quality immigration services and legal guidance for individuals seeking to settle in Canada. We offer a professional, compassionate, and personalized approach at every stage of the immigration process. We're currently seeking a Caseworker – Legal Support Assistant to join our remote team in Colombia. While being based in Bogotá is considered an advantage, it is not mandatory. This position plays a vital role in client communication, and supporting legal processes within a dynamic and multicultural environment. ### Mandatory Requirements : - Post-secondary education in **International Relations, Social Sciences, Legal, Administration, Communications, Languages, Business, or related fields.** - English proficiency (minimum B1 level). - Previous experience in **Canadian immigration processes** would be considered a strong asset. - 1–2 years of experience in administrative support, virtual assistance, customer service, or back-office operations. - Experience handling confidential documents and data with discretion and accuracy. - Strong client service orientation and ability to work under deadlines. - Interest in immigration and a genuine desire to support people. - **Studies and experience in Legal, Paralegal, or Immigration Law will be considered a plus.** ### Competencies & Transferable Skills - **Organizational & Administrative Strength:** - Ability to manage multiple cases, track deadlines, and maintain up-to-date records. - Proven capacity to follow structured processes and documentation standards. - **Communication Skills:** - Ability to write clear, professional emails, summaries, and reports using formal tone and templates. - **Attention to Detail :** - Meticulous approach to reviewing documents and identifying inconsistencies or missing data. - Comfortable working with checklists and ensuring procedural completeness. - **Tech Proficiency & Remote Readiness :** - Experience with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office (Word, Excel). - Familiarity with online tools (Slack, Trello, Monday, etc.). - Self-driven, able to work independently and report asynchronously. ### Responsibilities : - Assist immigration consultants in organizing and managing case files. - Prepare, review, and maintain legal documentation. - Serve as a client liaison, collecting information and providing regular updates. - Collaborate with team members to meet deadlines and legal compliance standards. - Prioritize and handle multiple tasks with precision and accountability.