Cash Application Specialist

Job description

We are looking for a **Cash Applications Specialist** who will support daily cash application operations, including payment research, reconciliation, and resolution of payment inquiries across multiple systems. This is a temporary position through June 2026, with the possibility of extension based on business needs. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, accuracy-driven environment with high transaction volumes. ### Key Responsibilities: - Perform daily cash application research and support cash inflow management activities. - Conduct research on payment inquiry requests submitted by other departments, reviewing supporting documentation and identifying required next steps. - Investigate aged and complex items on the unapplied cash dashboard, focusing on older payments requiring deeper review and resolution. - Assist with resolving unapplied, misapplied, or unidentified payments using multiple internal systems and tools. - Maintain accurate documentation of findings, updates, and resolution actions related to payment inquiries. - Manage and distribute email communications related to cash application and payment research. - Utilize a cash application dashboard daily to track, prioritize, and resolve open items. - Collaborate closely with the Cash Application team to ensure timely and accurate resolution of inquiries. - Demonstrate strong time management, follow-up, and responsiveness to meet service-level expectations in a fast-paced environment. ### Qualifications: - Prior office or administrative experience in a finance, accounting, or operations environment preferred. - Strong proficiency in Excel (VLOOKUPs and Pivot Tables). - Strong Excel skills and comfort working with data, dashboards, and multiple systems. - Quick learner with the ability to navigate new tools and processes efficiently. - Detail-oriented with a strong focus on accuracy and organization. - Strong written communication skills and professional email etiquette. - Proactive, reliable, and comfortable working in a fast-paced, deadline-driven environment. ### Tools & Systems: - Familiarity or experience with ERP systems and internal platforms including Elements, Rough Optics, BoxTracker, and True - **Schedule & Work Setup:** Schedule: 7:00 AM – 4:00 PM (Central Time) - Work Setup: Candidate must use their own equipment - Preferred System: Windows (PC)