Cash Applications Specialist

Job description

## **See your work in a new light.** At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by *lux*—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. --- | | | | --- | --- | | | | | --- | | Schedule & Location: Monday Through Friday From 8 am Eastern Standard Time To 5pm Eastern Standard Time and 8 am Central Standard Time and 5 pm Central Standard Time It is anticipated that an incumbent in this role will work on-site at our corporate office in Plantation, FL and Overland Park, KS. Job Description: The Pharmacy Cash Applications Specialist is responsible for performing the day-to-day prompt and proper daily reconciliation of major medical and pharmacy claims payments for AR related accounts. This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of accounts receivable balances. This position processes ERA, EFT, Lockbox, and maintains petty cash and ensures the work follows all cash related procedures and financial control policies set by the finance department. Performs payment and adjustment posting both electronically and manually. \* Responsible for daily scanning of batches as applicable \* Processes and apply all daily cash receipts, non-cash transactions, A/R adjustments, denials, write-offs, and credit balance refunds. \* Performs miscellaneous job-related duties as requested. | | | **QUALIFICATION REQUIREMENTS** | | - High School diploma or equivalent - Minimum 3 - 5 years’ experience in medical/pharmacy setting cash posting - Knowledge of Medical terminology - Knowledge of Coding ICD-10, HCPCS, CPT, HER - Understanding and knowledge of revenue cycle, insurance billing and payment/Banking reconciliation - Maintains the strictest confidentiality of patient information in compliance with HIPAA, state and federal regulations - Strong verbal and written communication skills to individuals and business at all different education levels - Advanced computer skills and knowledge of Microsoft Office (Word, Excel, etc.) | | **QUALIFICATIONS PREFERRED** | | - Certificate, associate degree or bachelor’s degree a plus, but not required - CPR+ Pharmacy Software experience, a plus, but not required Caretend/Weinfuse | | **ESSENTIAL FUNCTIONS AND RESPONSIBILITIES** | | - Preparing daily deposits as applicable - Maintains daily deposit batch sheets - Prepares cash batches by finding the batch and setting it up in the billing system - Lock-Box deposits will be received with proper back-up/patient identification - Reconcile posted checks received with checks deposited - Review a claim rejection/denial, review the EOB, reconcile, make corrections appropriately - Post cash and credit card payments to patient accounts and processes, if needed - Apply the payments from EOBs, claims and other documents into the billing system to the proper patient account. Posts refunds and processes per policy. - Enters the proper contractual adjustments from the Explanation of Benefits (EOB) - Flag all payments that receive a contractual above 10%, denials and other unusual items for the collections department - Posting of denials and zero pay - Processes all incoming correspondence appropriately - Compile and sort documents such as invoices and copies of checks - Process write-offs according to internal policies and procedures - Communicate with field, pharmacy staff, and patients when needed | | **NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES** | | - Self-motivated and able to work with minimal supervision - Ability to prioritize and manage multiple responsibilities in fast-paced environment - Problem analysis and assessment - Attention to detail and high level of accuracy - Teamwork and collaboration - Commitment to excellent customer service - Ability to meet deadlines | | **KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS** | | - Ability to maintain accurate records and prepare reports and correspondence related to the work. - Excellent verbal, written, and communication skills. **Communication Skills** - Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. **Computer Skills** - Become and remain proficient is all programs necessary for execution. | Pay Range/Rate $24—$26 USD --- #### PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the **LUX Infusion Talent Team** at **Careers@LUXInfusion.com** or **954.385.7322 x 1425**. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. --- #### OTHER REQUIREMENTS Employees are expected to: - Participate annually in required legal and ethical compliance training - Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies - Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual - Refrain from any behavior that could be considered unethical or unlawful --- #### EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. --- #### GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.