Cash Collection Analyst

Job description

Be part of the ALEBS Evolution: Accelerate Innovation, Empower People Since 2019, ALEBS (Air Liquide Europe Business Services) has evolved from a startup project into a global powerhouse. Over the past years, we have become the beating heart of Air Liquide’s operational success, driving efficiency and excellence across the globe. Why Join Us ? We don’t just offer a job; we offer a seat at the forefront of the future. Our mission is clear: ● Operational Excellence: We are pioneering the next era of business services by re-engineering and automating processes with RPA and Generative AI. ● Our DNA of Care: We believe that high performance thrives in a culture of wellbeing. We prioritize your physical and mental health. ● Future-Leader Engine: With our "Grow with GBS" initiative, we don’t just hire talent—we groom the future leaders of the Air Liquide Group. Who We Are: We are a vibrant community of 439+ experts representing 33 nationalities. From Europe to Africa, the Middle East, and India, our diversity is our greatest asset. When you join ALEBS, you aren't just joining a service center; you are joining a global movement where innovation meets humanity. Ready to accelerate your career in an environment where your impact is felt worldwide? Join ALEBS and grow with us. How will you CONTRIBUTE and GROW? Our mission is to support efficient receivables management by ensuring timely payments and reducing credit risk. We focus on maintaining positive customer interactions and adhering to compliance standards while using technology to streamline collection tasks. 1. Use defined methods to collect receivables according to internal process and customer segmentation. Make arrangements to settle customer accounts and collect amounts due. 2. Answer calls from customers and provide necessary documentation. Identify and solve issues related to accounts receivables. Transfer claims to relevant departments and communicate necessary information and reconcile reciprocal balances. 3. Keep track and follow up on claims and litigations. Follow up with relevant departments on their resolution and on booking adjustments. 4. Analyze customers' credit balances and request corrections and updates. Control customer master data consistency. 5. Prepare activity reports as defined in procedures and conduct ad hoc analysis when required. Respond to inquiries related to customer accounts and document collection efforts. Are you a MATCH? 1. Technical degree in Accounting / Financial / Management / Economy 2. 4-6 years experience Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.