Cash Collection Associate (m/f/x)

Job description

Cash Collection Associate (m/f/x) This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities. Responsibilities: Perform day-to-day activities related to Cash Collection and Accounts Receivable processes. Manage dunning activities and prepare reports with commentary for the assigned customer portfolio. Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner. Proactively manage overdue accounts, including analysis and reconciliation of balances. Cooperate closely with different departments (Customer Service, Cash Application, Local Markets). Review, follow, and continuously improve operating procedures to support process efficiency and compliance. Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures Requirements: Undergraduate degree in Finance / Accounting or equivalent in working experience Minimum of 1 year experience working in Accounts Receivable / Collections Strong competence in Microsoft Office (e.g. Excel) SAP experience will be an asset Strong organizational and time management skills Fluency in English (written and oral) Knowledge of French language will be an asset We offer: Contract of employment in a leading pharmaceutical company for animals Learning and developing programs Private medical care Life insurance Multisport card Hybrid model of work Full time I hereby agree to the processing my of personal data provided in this document by Zoetis Polska Sp. z o. o. for realizing the recruitment process for position I applied for. OR: I hereby agree to the processing my of personal data provided in this document by Zoetis Polska Sp. z o. o. for realizing the recruitment process for additional and future recruitment process. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn , including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com , please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.