Cashier

Job description

GENERAL SUMMARY Cuyahoga Valley Scenic Railroad (CVSR) seeks candidate with strong customer service background to handle concessions and merchandise sales onboard the train and at remote locations. RESPONSIBILITIES Checkout customer and volunteer transactions on cash register (POS System) Appropriately record all staff approved comps and discounts Accurately handle money in transactions and in counting register drawer Complete end of day drawer reporting and balancing of POS locations Assist with onboard inventory and distribution for any special programs or events Load and unload train of food, beverage and merchandise Restock shelves throughout shift Complete daily inventory and reports documenting sales Serve alcoholic beverages in compliance with Ohio liquor laws Prepare food and drink items such as hot dogs, popcorn, and coffee Clean work areas as needed; wash and sanitize equipment necessary for food service Remove all trash at end of shift from concession areas Serve as a team leader and mentor to volunteers working in onboard service positions Provide a positive and polite customer experience, answering questions about merchandise and events Resolve customer service issues with professional manner and report to CVSR staff as necessary Perform other duties as assigned REQUIREMENTS 19 years of age or older High School diploma or GED Preferred: minimum of 2 years of cashier experience Strong customer service skills Attention to detail and excellent organizational skills Strong written and verbal communication skills; listening skills Must have flexibility to work on days, nights, and weekends Ability to stand, sit and/or walk on moving trains for prolonged periods of time Ability to lift and/or move up to 40 pounds Must have own transportation and willing to work both outdoors and in office settings Possess a valid state-issued driver’s license