Cashier / Host

Job description

We're looking for a welcoming and detail-oriented Cashier/Host to join our team in Opelousas, United States. In this dynamic role, you'll be the first and last impression for our guests, creating a warm atmosphere while efficiently managing front-of-house operations. You'll combine exceptional customer service with accurate financial transactions, working collaboratively with our team to ensure every guest has a memorable experience. This position is ideal for someone who thrives in a fast-paced environment and takes pride in delivering outstanding hospitality. Greet and welcome guests with genuine warmth and enthusiasm, escorting them to their tables based on party size and assigned station assignments Answer incoming calls professionally and book reservations using the company reservation system in accordance with established standards Process payment transactions accurately and efficiently using point-of-sale (POS) systems and multiple payment methods while maintaining strict cash handling procedures Manage station assignments, rotating planning, and opening/closing/securing procedures with meticulous attention to detail Complete all side work duties in an accurate, efficient, and timely manner to support restaurant operations Communicate effectively with servers, kitchen staff, and management to coordinate seating and resolve any guest concerns Maintain organized records and documentation related to reservations and transactions Adapt flexibly to changing priorities and guest needs while maintaining composure in high-volume situations Six (6) months of experience as a host in a high-volume and/or fine dining environment (preferred) Proven experience with cash handling and point-of-sale (POS) systems Excellent communication and interpersonal skills with a genuine passion for guest service Detail-oriented and highly organized with strong ability to multi-task effectively and efficiently Demonstrated problem-solving skills and ability to handle challenging situations with empathy and professionalism Physical capability to stand and walk for the duration of a normal shift Ability to communicate fluently in English (hear, speak, read, and write) Reliable, punctual, and committed to maintaining consistent performance standards Strong collaborative spirit with ability to work seamlessly as part of a team Ability to obtain and maintain any necessary licenses and/or certifications as required by the organization Flexible availability, including willingness to work evenings, weekends, and holidays as needed Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.