Casino Operations Manager | Betty CA

Job description

**About Us:**Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else. **Our Values:** - **We are honest**- we value honesty in all aspects. - **Bring the Olives**- we offer premium customer experience. - **Think Big**- we believe in always striving for more. **Key Responsibilities:** - Oversee the games performance, ensuring smooth functionality and a seamless player experience - Manage and update the casino’s game portfolio - Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases - Regular game providers profitability analysis and reporting - Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame - Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base - Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments - Monitor competitor activity and market trends to adjust strategies and remain competitive - Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation **Requirements:** - At least 3 years of online casino management experience - Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers - Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments - Experience working closely with product, design, and marketing teams to optimize the games lobby, launch new games, and create engaging player promotions - Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive - Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches - Fluency in English **What we offer:** - Competitive salary - Premium Health insurance - Career and skills development opportunities - Fun and collaborative team environment - New modern office space