Casualty QA Internal Auditor

Job description

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued, supported, and receive excellent benefits including but not limited to: - Exclusive Rewards Platform – Enjoy discounts at over 800 retailers. - Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year. - Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications. This role is ideally suited to an experienced claims professional, quality assurance specialist, or auditor with broad claims knowledge who enjoys analysing performance, identifying improvement opportunities, and influencing positive change. The position combines technical auditing, stakeholder management, coaching, reporting, and continuous improvement responsibilities to support high-quality claims outcomes and operational excellence. This role combines claims quality assurance and casualty auditing responsibilities, encompassing the development, planning, execution, and reporting of technical, quality, and data audits across claims operations. The successful candidate will assess claims handling effectiveness, analyse claims and operational data, identify risks, and provide actionable recommendations that improve customer outcomes, financial performance, regulatory compliance, and operational efficiency. The position requires extensive collaboration with operational teams, business leaders, and other stakeholders across Casualty and related claims disciplines. Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.