Catering Manager

Job description

Plan, coordinate, and manage catering events from initial inquiry through successful completion. Communicate with clients to understand their requirements, menus, budgets, and event expectations. Prepare catering proposals, quotations, contracts, and event plans. Coordinate with chefs, kitchen teams, service staff, suppliers, and other departments to ensure seamless operations. Supervise catering staff, including recruitment, training, scheduling, and performance management. Ensure food preparation, presentation, service, hygiene, and safety standards are consistently maintained. Manage event setup, service, and breakdown according to agreed specifications and timelines. Monitor inventory, equipment, supplies, and catering-related costs. Work closely with vendors and suppliers to ensure timely delivery of products and services. Control labor, food, and operational costs while achieving profitability targets. Handle client feedback, requests, and complaints professionally and promptly. Conduct post-event reviews and identify opportunities for improving service quality and operational efficiency. Ensure compliance with company policies, food safety regulations, and health and safety requirements. Maintain accurate records of bookings, invoices, staffing, inventory, and event performance. Develop and maintain strong relationships with existing and potential clients to generate repeat and new business. Any other duties as assigned. Bachelor’s degree or diploma in Hospitality Management, Hotel Management, Catering Management, Business Administration, or a related field. 3–5 years of proven experience in catering, hospitality, events, or food and beverage management. Strong knowledge of catering operations, event management, food safety, and service standards. Excellent leadership, communication, organizational, and problem-solving skills. Proven ability to manage teams, budgets, suppliers, and multiple events simultaneously. Strong customer-service and client relationship management skills. Good knowledge of cost control, inventory management, and financial reporting. Proficiency in Microsoft Office and relevant catering/event management software. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.