Ceiling Installation Specialist – Product Trainer

Rockfon is seeking a Ceiling Installation Specialist/Trainer, based in our Chicago facility, as part of our Rockfon Product Management team. This role is hybrid, working in the office Monday through Thursday, and work from home available on Fridays . This position will report to the Head of Product Management and requires travel of up to 50%, with occasional international travel. Rockfon, part of ROCKWOOL Group , offers advanced acoustic ceilings and wall solutions to create beautiful, comfortable spaces ( ). Ready to help build a better future for generations to come? In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions. Join us and make a difference! The Ceiling Installation Specialist – Product Trainer will be responsible for training and certifying, as well as providing on-site support to installation ceiling contractors in Rockfon’s Mono Acoustic ceiling system. Additionally, this role will ensure the successful installation of Specialty Ceiling and Acoustical Ceiling Tile systems. This role will serve as the primary member of the Technical Services team to address installation questions and concerns via calls and emails, ensuring our customers receive the highest level of support. What You Will Be Doing Support the hands-on training programs for Mono Acoustic to new and existing installers, following the principles of existing Mono Acoustic Certified Installer training programs. Provide jobsite installation support for Mono Acoustic, Specialty Ceilings and Acoustical Ceilings Tile, driving knowledge and skill to ensure that installers successfully apply products onto their projects. Identifies and analyzes product failures; orders and identifies replacement parts, components products as needed Provide installation support for product development efforts as assigned. Provide product and installation training to internal and external teams as directed. Primary respondent to technical questions submitted to the Technical Services via email or the Technical Services hotline Travel up to 50% to support opportunities across North America and Europe as needed What You Bring Minimum 2-3 years of commercial construction experience installing gypsum wallboard and/or seamless acoustical ceiling including estimating, installing, joint finishing and spray painting Experience within the Ceilings industry Understand ceiling industry testing, codes and standards, taking a hands-on approach to product training Strong training skills to support marketing initiatives and proper installation practices Familiar with standard concepts, practices and procedures within the commercial construction arena – including reading architectural drawings, bids, project schedules, change order processes and budgeting Familiarity with construction software programs such as CAD and BIM Computer proficiency in MS Word, Excel and CRM The annual salary range for this role is $75,000 - $85,000. Your base salary is determined based on location, experience and the pay of employees in similar positions. What We Offer Competitive Pay & Benefits from Day 1: Comprehensive medical, dental, and vision plans. 401K Match: Up to 6% Paid Time Off: Generous PTO, 12 paid holidays, and parental leave. Educational Assistance & Career Growth: Invest in your future. Wellness Perks : Fitness reimbursement and EAP access. Safety First: Company-provided PPE and programs to keep you protected. Who We Are We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with 12,000 employees, located in 37 countries with 36 manufacturing facilities, all focused on one common purpose – to release the natural power of stone to enrich modern living . Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it. This role is part of our Rockfon business, a division of the ROCKWOOL Group. Rockfon delivers comprehensive ceiling system solutions, integrating stone wool and specialty metal ceiling panels with Chicago Metallic suspension systems, providing high-quality, sustainable offerings to our customers. To learn more, visit . Work Environment & Conditions: Our offices are designed to inspire collaboration, creativity, and meaningful social interactions., empowering employees to achieve balance and bring their best selves to work. ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives, community involvement, and sustainability efforts, we strive to create a positive impact in the communities we serve. Our Culture and Commitment: We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard. With employees representing 91 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination. At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call “ The ROCKWOOL Way ”. This cultural foundation reflects our core values: ambition, responsibility, integrity and efficiency. ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.