Certified Medical Assistant (CMA)- Clinical

Job description

About Us Iowa Digestive Disease Center and Iowa Endoscopy Center are proud to serve the community and surrounding area with regard to digestive health needs. Our endoscopy center is one of only three centers in Iowa recognized by the American Society for Gastrointestinal Endoscopy. The American Society for Gastrointestinal Endoscopy is known as the leader in setting standards for excellence in gastrointestinal endoscopy and has designed the only national program recognizing quality and safety in the practice of gastrointestinal endoscopy. Our center has also been accredited by the AAAHC, having met their rigorous quality and safety standards. AAAHC accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. Our board-certified physicians specialize in: Gastroenterology, Hepatology, Diagnostic Endoscopy, Therapeutic Endoscopy, Infusion, and Advanced Therapeutics. Education Requirements High school graduate or equivalent is required Active CMA for the state of Iowa is required Two (2) year minimum experience within a clinical setting and/or gastroenterology preferred Job Summary We are seeking a compassionate, detail-oriented Certified Medical Assistant (CMA) to join our Gastroenterology clinic team . This role supports the delivery of high-quality outpatient GI care by assisting providers with patient assessments, education, care coordination, and clinical procedures. The ideal candidate thrives in a fast-paced environment, demonstrates excellent communication skills, and is passionate about improving patient outcomes through proactive and efficient support. In this position, you will be responsible for rooming patients, collecting clinical information, providing pre- and post-procedure education, and assisting with chronic disease management for conditions such as GERD, IBS, Crohn’s disease, and ulcerative colitis. You’ll also play a key role in scheduling tests, triaging patient concerns, and collaborating closely with physicians, infusion staff, and administrative teams to ensure a seamless patient experience. Responsibilities Assess patients and review medical history, current medications, and presenting GI symptoms Educate patients on diagnostic procedures (e.g., colonoscopy, EGD), prep instructions, and post-procedure expectations Provide guidance on managing chronic GI conditions (e.g., IBS, GERD, Crohn’s, ulcerative colitis) Coordinate necessary labs, imaging, or diagnostic tests as ordered by the provider. Monitor patient vitals and assess clinical status during clinic visits Conduct telephone triage, addressing patient concerns and escalating to providers when appropriate Support physicians with in-clinic procedures (e.g., hemorrhoid banding, anoscopy) when applicable Provide discharge education and reinforce follow-up care plans after appointments or infusion visits Ensure accurate and timely documentation in the EMR of assessments, interventions, and patient education Collaborate with physicians and interdisciplinary team members to ensure coordinated, high-quality patient care Follow infection control protocols and maintain clean, well-stocked exam and infusion rooms. Requirements Strong communication skills – clear, calm, and compassionate with patients and team members. Critical thinking and problem-solving abilities – especially in fast-paced or emergent situations Attention to detail – especially for monitoring patients and documenting procedures accurately Organizational skills – for managing equipment prep, room turnover, and patient flow Able to explain complex procedures and post-care instructions in patient-friendly terms Prioritizes tasks to meet departmental flow and safety standards Handle sensitive information with discretion and maintain confidentiality where required Hours No Weekends or Holidays Monday - Friday 7:30am-4pm or 8am-4:30pm shifts Perks and Benefits: Up to 6 Weeks PTO 6 Weeks Off for Family Bonding 8 Paid Holidays No working weekends or holidays Uniform Allowances 401(k) with 4% matching Profit Sharing Growth Opportunities Weekly Free Catered Lunches Employee Assistance Programs Free Counseling Services Blue 365 Membership with Health Insurance Wellness Incentives Job Type: Full-time