Change Expert

At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter. Your Work Environment We are developing FRIDA to support regulatory, financial and management reporting needs of Finance and Risk stakeholders. You will work with data engineers, data modellers, product owners, reporting specialists and change leads to shape data ingestion, data consumption and reporting use cases Your responsibilities include business analysis, data analysis, data mapping, impact assessment, requirement refinement, stakeholder alignment and supporting delivery teams during implementation and testing. You will help make complex data and reporting topics understandable, create clarity on scope and priorities, and ensure that changes are embedded in the organisation. This is a dynamic environment where regulatory expectations, data requirements continue to evolve. Roles and Responsibilities: Translate finance, risk and regulatory and other reporting needs into clear business requirements, data requirements and acceptance criteria. Perform data analysis to understand source data, data quality issues, business rules, lineage, transformations and reporting impacts. Work closely with data engineers to clarify requirements, support solution design, review implementation choices and validate delivered data products. Collaborate with data modellers to align business concepts, logical data models, mappings and definitions across Finance and Risk domains. Support impact assessments for new or changed reporting requirements, including scope, dependencies, data gaps and delivery implications. Facilitate workshops with stakeholders to create shared understanding, resolve open questions and drive decisions. Contribute to change management by preparing communication, training input, user guidance and adoption support for new FRIDA capabilities. Support testing and validation by defining test scenarios, analysing defects, explaining data outcomes and coordinating resolution with delivery teams. You build the bridge between business and IT. Help improve FRIDA’s operating model, documentation, data governance practices and ways of working across business and IT teams. How to succeed: Bachelor’s or master’s degree, preferably in finance, economics, business administration, data management, information management or a related field. 8–10 years of working experience in banking, preferably in finance, risk, regulatory reporting, data management or data platform delivery. Strong business analysis skills, with the ability to structure requirements, define scope, manage dependencies and translate business needs into delivery-ready backlog items. Strong data analysis skills, including profiling data, interpreting data models, understanding transformations and identifying data quality issues. Experience working with data engineers, data modellers, product owners and reporting specialists in an Agile delivery environment. Knowledge of finance and risk data, regulatory reporting processes and reporting frameworks such as FINREP, COREP, AnaCredit, ESG, Credit Risk Loan Tape or DGS is preferred. Ability to explain complex data and reporting topics in a simple, structured and business-friendly way. Experience with change management, stakeholder engagement, communication planning, adoption support or training preparation is a strong advantage. Team player but also capable of working independently Fluent in English, both written and verbal, with excellent communication, facilitation and persuasion skills. Pro-active, curious and comfortable working in a demanding, changing and cross-functional environment. Furthermore, you adhere to the ING values, and it is evident for you that your behavior is fully aligned with these values. You are also prepared to take the Banker's Oath. For more information, please visit What we offer: An impactful career within an international environment offers you every opportunity to get the best out of yourself and grow personally and professionally. A role of 36/40 hours and a unique offer that fits in with the times of today. We consider your home situation and ambitions and help you balance work and private life. Discover yourself our employment conditions. The benefits of working with us at ING include: 25-28 vacation days depending on contract Pension scheme 13th month salary 8% Holiday payment Hybrid working Personal growth and challenging work with endless possibilities An informal working environment with innovative colleagues Interested? Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. We are looking forward to meeting you! About us: With around 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you will stay curious. Keep learning. Take on more responsibility. In return, we will back you to develop into an even more awesome version of yourself. Questions? Please visit our Frequently Asked Questions section to find some answers on questions you might have. Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.