A quick look at the roleAt Biffa, the Change Manager role plays a pivotal role in shaping and delivering successful business transformation. As a key member of the Business Change team, you will lead impactful change initiatives across a complex organisational landscape, collaborating with stakeholders at all levels to ensure seamless adoption of change. .Your core responsibilities Lead workshops to analyse and document the impacts of change, providing valuable insights into how new processes and systems affect the organisation, employees, and stakeholders. Collaborate with stakeholders and project teams to define measurable metrics, ensuring alignment with the business case and tracking the success of change initiatives. Identify and engage key stakeholder groups, developing tailored materials to keep them informed and actively involved in the change process. Plan and support the engagement of a Change Network, including recruiting, onboarding, and managing Change Champions and Super Users to drive adoption. Develop actionable change plans to mitigate organisational impacts, ensuring alignment with broader project goals and successful integration into business operations. Partner with the communications team to create and deliver clear, consistent messaging that keeps the business informed and aligned on programme progress. Work with the training team to ensure the delivery of effective training programmes, equipping employees with the skills to adapt and thrive during the transition. Monitor and manage Risks, Assumptions, Issues, and Dependencies (RAID), developing action plans to address challenges and ensure timely delivery of change initiatives. Gather readiness assessments from impacted groups, providing regular updates on their readiness levels and supporting decision-making for go-live. Support the transition to business-as-usual (BAU) by addressing issues during hypercare, ensuring adoption, and embedding changes for sustained success. .Our essential requirements 5 years experience as a Change Manager or Change Lead Project management (e.g. PRINCE2) and change management certification (e.g. APMG Change Management) Delivery experience of change impact assessments, action plans, change readiness assessments, change networks .Biffa – we’re changing the way people think about wasteAt Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
A quick look at the role
At Biffa, the Change Manager role plays a pivotal role in shaping and delivering successful business transformation. As a key member of the Business Change team, you will lead impactful change initiatives across a complex organisational landscape, collaborating with stakeholders at all levels to ensure seamless adoption of change.
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Your core responsibilities
- Lead workshops to analyse and document the impacts of change, providing valuable insights into how new processes and systems affect the organisation, employees, and stakeholders.
- Collaborate with stakeholders and project teams to define measurable metrics, ensuring alignment with the business case and tracking the success of change initiatives.
- Identify and engage key stakeholder groups, developing tailored materials to keep them informed and actively involved in the change process.
- Plan and support the engagement of a Change Network, including recruiting, onboarding, and managing Change Champions and Super Users to drive adoption.
- Develop actionable change plans to mitigate organisational impacts, ensuring alignment with broader project goals and successful integration into business operations.
- Partner with the communications team to create and deliver clear, consistent messaging that keeps the business informed and aligned on programme progress.
- Work with the training team to ensure the delivery of effective training programmes, equipping employees with the skills to adapt and thrive during the transition.
- Monitor and manage Risks, Assumptions, Issues, and Dependencies (RAID), developing action plans to address challenges and ensure timely delivery of change initiatives.
- Gather readiness assessments from impacted groups, providing regular updates on their readiness levels and supporting decision-making for go-live.
- Support the transition to business-as-usual (BAU) by addressing issues during hypercare, ensuring adoption, and embedding changes for sustained success.
.
Our essential requirements
- 5 years experience as a Change Manager or Change Lead
- Project management (e.g. PRINCE2) and change management certification (e.g. APMG Change Management)
- Delivery experience of change impact assessments, action plans, change readiness assessments, change networks
.
Biffa – we’re changing the way people think about waste
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company. We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation servicesOur VisionTo be the leader in UK sustainable waste management.Our PurposeWe're here to change the way people think about waste.Our values truly reinforce what we are all about:• We act as a team- We are working towards a common goal- We look out for each other- We all have an equal voice and respect each other• We make things happen- We are hands on and get stuck in- We find a way- We go the extra mile and always deliver • We do the right thing- We are honest, transparent and responsible for our actions- We keep our promises- We build trust by being consistent and fair• We take pride in what we do- We continually develop our knowledge and expertise- We know our work matters- We take price in a job well done We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.
Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company.
We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation services
Our Vision
To be the leader in UK sustainable waste management.
Our Purpose
We're here to change the way people think about waste.
Our values truly reinforce what we are all about:
• We act as a team
- We are working towards a common goal
- We look out for each other
- We all have an equal voice and respect each other
• We make things happen
- We are hands on and get stuck in
- We find a way
- We go the extra mile and always deliver
• We do the right thing
- We are honest, transparent and responsible for our actions
- We keep our promises
- We build trust by being consistent and fair
• We take pride in what we do
- We continually develop our knowledge and expertise
- We know our work matters
- We take price in a job well done
We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.
