Channel Account Manager, International

Job description

CHANNEL ACCOUNT MANAGER, INTERNATIONAL Location: United Kingdom | Remote Department: Commercial Reports To: Linda Trivedi | Head, International Sales https://www.linkedin.com/in/linda-trivedi-36a18b45/ Type: Permanent | Full-Time Vacancy Status: This is an active, approved role and we are currently hiring for this position. ABOUT SOLINK At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! THE ROLE We’re expanding our Channel team and looking for a Channel Account Manager who will activate and grow revenue through our partner ecosystem. In this role, you’ll work closely with Account Executives and key channel partners, including distributors, VARs, MSPs, and integrators, to drive partner-sourced and partner-influenced opportunities from identification through close. The role is highly execution-focused, supporting active opportunities, enabling partners to sell effectively, accelerating deal progression through reseller channels, and driving measurable revenue growth. You’ll act as the bridge between Solink, our partners, and the sales team to ensure opportunities maintain momentum and convert efficiently. WHAT YOU’LL DO - Own and Expand Channel Relationships: Manage and grow revenue through a portfolio of distributors, VARs, MSPs, and integrators. Drive engagement, accountability, and opportunity progression across existing strategic partners. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers. - Partner closely with Account Executives on strategic opportunities, supporting partner engagement, deal progression, and reseller coordination to accelerate revenue generation. - Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition. - Drive Partner Execution & Co-Selling: Work alongside AEs and partners on active opportunities. Coordinate partner engagement, support deal registration, pricing requests, procurement processes, and opportunity progression. Act as a key point of contact to remove friction and maintain momentum throughout the sales cycle. - Deliver World-Class Partner Enablement: Design and lead partner onboarding, certification, and training programs. Provide access to sales tools, collateral, and product updates that empower partners to effectively sell Solink. - Forecast, Track, and Report Performance: Monitor partner pipeline health, forecast accuracy, and revenue attainment. Use CRM and PRM tools to generate insights and share performance updates with internal stakeholders. - Drive Partner Performance & Revenue Growth: Increase partner-sourced and partner-influenced revenue through active partner management, opportunity progression, and execution against regional sales objectives. ROLE EXPECTATIONS This is a P3 level role. At Solink, individuals at this level are highly autonomous contributors who own initiatives end-to-end with minimal direction. They proactively solve problems, collaborate across teams, and connect their work to broader team and business goals. In this role, you’ll be expected to: - Own and grow your portfolio of channel partners end-to-end, prioritizing partners and opportunities based on revenue potential, impact, and regional business goals. - Proactively identify and resolve blockers across partner relationships and active opportunities, bringing thoughtful solutions and coordinating with AEs, partners, and cross-functional stakeholders to maintain momentum. - Identify, propose, and launch initiatives that improve partner activation, enablement, co-selling, and overall channel performance. - Build trusted relationships across the partner ecosystem, creating accountability and enabling partners to confidently position Solink, generate opportunities, and progress deals. - Manage partner pipeline, forecasting, and performance with discipline, using data to identify gaps and opportunities and clearly communicating progress, risks, and priorities. - Strengthen the broader team by sharing partner insights and learnings, supporting peers and more junior colleagues, and continuously applying feedback to improve how you work. WHAT SUCCESS LOOKS LIKE: - Your partner portfolio consistently generates and converts partner-sourced and partner-influenced pipeline, contributing measurable revenue against regional goals. - Partners are actively engaged with Solink, equipped to position our value effectively, and increasingly able to generate and progress opportunities. - Strategic channel opportunities move efficiently because you anticipate blockers, coordinate the right stakeholders, and maintain clear ownership and next steps. - You can clearly identify which partners and opportunities warrant investment and use performance data to adjust priorities and improve results. - AEs and partners trust you as a reliable, solutions-oriented partner who takes ownership and follows through on commitments. - The initiatives, insights, and best practices you introduce improve partner execution and contribute to a more effective and scalable channel motion. WHAT YOU BRING - Experienced Channel Sales Professional: You have 3–5+ years of experience in channel sales, partner management, or alliances roles, preferably in physical security, SaaS, or networking. You’ve successfully managed and grown a book of channel partners like VARs, MSPs, or distributors. - Strategic Thinker with Tactical Execution: You understand how to prioritize and activate the right partners, support live opportunities, and work cross-functionally with Sales to accelerate revenue. You balance partner strategy with hands-on execution to drive measurable results. - Relationship Builder & Influencer: You are a natural connector with strong interpersonal skills. You build trust and credibility with partners, motivate them to prioritize your product, and know how to navigate complex partner ecosystems. - Strong Communicator & Presenter: Whether delivering training, presenting at a QBR, or pitching a co-sell plan, you are clear, persuasive, and audience-focused—both in writing and in person. - Data-Driven & Process-Oriented: You’re fluent in pipeline management, forecasting, and performance tracking in CRMs like Salesforce or HubSpot. You use data to identify gaps and opportunities. SECURITY REQUIREMENTS - Candidates must undergo a criminal records check upon hire; - Be a British Citizen, or eligible to work in the United Kingdom. - Be willing to comply with Solink’s own security policies and standards. COMPENSATION The salary range for this role is £110,000 - £146,000 GBP. We determine compensation based on the experience, skills, and impact you bring to the role. Candidates hired closer to the top of the range will typically demonstrate proficient capability throughout the interview process. This means they already have the knowledge, skills, and competencies needed to perform successfully in the role, can ramp up quickly, and are expected to become fully proficient in the position within a short period of time. OUR VALUES We do things the Solink way: - Act with URGENCY – Our customers move fast, so we do too. - Deliver with QUALITY – We sweat the details and hold a high bar. - Win with TEAM – No egos. Just outcomes, built together. - Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. WHY SOLINK? We’re not just building tech - we’re building a place where great people do great work. - Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. - Meaningful equity: Every full-time, permanent employee has a stake in our growth. - Comprehensive benefits: A stellar benefits package, ensuring you're fully supported with anything you need. - Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs. - Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together. - Candid culture: Clear expectations, honest feedback, and no politics. - Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. WHAT TO EXPECT FROM THE HIRING PROCESS We respect your time and value transparency. Here’s a general idea of what to expect: 1. Intro call with our Talent Team 2. Interview with the Hiring Manager 3. Role-relevant task or case (if applicable) 4. Final interviews with cross-functional team members 5. Reference Checks 6. Offer & onboarding 🎉 PLEASE NOTE: THIS IS SUBJECT TO CHANGE AT ANY POINT IN THE RECRUITMENT PROCESS BASED ON THE NEEDS OF THE BUSINESS. HOW TO APPLY Submit your resume and a short cover letter via our [Careers Page https://solink.com/careers/]. Let us know what excites you about this role, and how you’d help move Solink forward. NOTICE: SOLINK USES ARTIFICIAL INTELLIGENCE (AI) TO SCREEN, ASSESS, AND/OR SELECT CANDIDATES FOR THIS POSITION. SOLINK IS AN EQUAL OPPORTUNITY EMPLOYER. WE’RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE WORKPLACE. IF YOU REQUIRE ACCOMMODATION DURING THE SELECTION PROCESS, PLEASE LET US KNOW.