Channel Management Executive, POS Partnerships

Job Ref ID: JR0085569 The role sits within the newly formalized POS Partnerships & Channel Strategy function, owning the day-to-day commercial relationship with POS aggregators and middleware providers operating in Turkey Single point of contact for POS/middleware partners in market, translating the regional certification model, tiering framework and commercial playbook into local execution Acts as the bridge between local commercial, product and support teams and the POS partner ecosystem, surfacing market-specific integration and support issues to the regional function High-visibility, build-from-scratch mandate given the scale of Turkey's POS-connected order share and the operational gaps already identified locally (e.g. unresolved programmatic menu management for POS vendors) What You Will Do Own and grow the commercial relationship with all POS/middleware partners active in Turkey, from onboarding through to tier upgrades Execute the partner certification and tiering model locally, tracking partner compliance against SLA and feature-adoption requirements Run the local lead-sharing and cross-pitching pipeline with POS partners, driving net-new restaurant supply and tracking conversion Act as the first-line triage and escalation point for partner-reported technical and support issues, routing critical cases to Central Product/Tech Host regular business reviews (QBRs) with top-tier Turkey partners, covering performance, roadmap alignment and joint marketing Maintain accurate local partner and pipeline reporting to feed into the regional POS function's dashboards and OKRs Partner with local AMs/KAMs to ensure consistent onboarding, documentation and support standards across POS-connected merchants Flag market-specific product and commercial requirements upward to the Manager, POS Partnerships & Channel Strategy for regional/Central prioritisation 3–6 years in partnerships, channel management, account management or commercial roles in tech, SaaS or food-tech Comfortable engaging with technical concepts (APIs, integrations) and translating them into commercial, partner-facing conversations Strong relationship management and negotiation skills with external partners Data-driven, comfortable tracking KPIs and pipeline performance in structured trackers Turkey market experience required; Turkish business fluency strongly preferred, English business fluency required Entrepreneurial mindset, comfortable operating with limited central support and building structure in a new function High ownership mentality; able to work independently while keeping the regional function informed A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years! A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach! Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership! Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!) A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday! Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited! A comprehensive private health insurance that will never let you down when you need it! The Yemeksepeti family! Always smiling and high communication skills! A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks! At Yemeksepeti, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here . Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.