Charles H. Server

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so. Charles H. Server Full time Position: Line Staff Four Seasons Hotel Seoul The Four Seasons Hotel Seoul is looking for a server who shares a passion for excellence, provides hotel guests with quick and efficient beverage service with a complete working knowledge of all products served by the bar. This position reports to the Bar Manager. Responsibilities Describes the selection of beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods and maintains food & menu knowledge for items offered in the lounge. Communicates guest orders including any special needs or requests to the bartender using the hotel’s point-of-sales system and checks completed orders with the guest’s original order; transport items to the guest table in a timely manner. Confirms guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order. Serves and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods. Anticipates guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. Breakdown, clean and set-up of tables and drink stations. Works harmoniously and professionally with co-workers and supervisors Qualifications and Skills College degree preferably specializing in hospitality, or equivalent experience. Strong food & beverage knowledge regarding beer, wine and liquor is required. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English and Korean language. Visa Requirements Must already possess valid work authorization in South Korea. What to Expect: You Will… Be part of a cohesive team with opportunities to build a successful career with global potential Have access to a robust benefit plan Have the opportunity to engage in diverse and challenging work We look forward to receiving your application!